Lord & Taylor

Reviews, get directions and contact details for Lord & Taylor

Story

Discover the latest trends, exclusive previews and can’t-miss sales at Lord & Taylor and Lordandtaylor.com. Since 1826, Lord & Taylor has built a reputation for service, quality and most of all, style. Their mix of on-trend brands and timeless designers, combined with amazing weekly deals and seasonal sales, create a superior shopping experience.

Address: 400 Commons Way, Bridgewater, NJ 08807, USA

Phone: (908) 707-9000

Website

State: New Jersey

Zip Code: 08807

Update Info

Similar places near

Littman Jewelers 59 meter Girl came out and helped us right away. While they didn't quite have what we were loo...

Zumiez 61 meter Unlike the Rockaway Townsquare Zuimez this Zumiez staff are nice and they are frend...

Michael Kors 63 meter Not happy with my shopping experience there.

Swarovski Bridgewater Commons 63 meter Always a good experience.

J.Crew 84 meter Great

Zales 94 meter Poor selection of products, unhelpful staff. Maybe it was an off day

Kay Jewelers 94 meter worst customer service of my life. refused to help and look up stores that had what i...

American Coins and Gold 94 meter Every Six Star Review Is Fake Do Not Be Fooled By This Marketing Scheme! So let me ex...

Vans 96 meter My friends came here to look at new shoes, and the staff is friendly and got them ne...

Aldo 96 meter Great shoes but expensive

Dora Retail LLC 98 meter

ALEX AND ANI 99 meter

Journeys 100 meter WORST PLACE EVER! DO NOT BUY SHOES THERE! YOU WEAR THEM TWICE AND THEY FALL APART. YO...

Clarks 101 meter Bailey was the worst salesperson I have ever met! I buy here always. And never have I...

Torrid 102 meter Best place to shop! I have had 3 great experiences here! You will be very lucky if yo...

Express 105 meter They have a lot here, don't get me wrong. They tend to price things like Kohl's nowad...

Eddie Bauer 115 meter I was very pleased with the staff. They showed me options for what I wanted and made ...

Forever 21 116 meter Staff was rude when I went in to see if they carried the Forever 21+ line.

Reviews

Store opens at 10am, I get here at 10:05am to return a dress.... bleach blonde Asian girl speaks to other employee right in front of me and saids... "oh my God there's already someone here" 
I've been in hospitality for 13 years, customer service is very important in retail. 
I thought she was very unprofessional and rude
She also said other comments which I won't mention, but very unprofessional with an attitude. 
Never again will I come to this location in Bridgewater.

      
      
      
 8 years ago (14-06-2017)

Went to L&T to buy some perfume for my girlfriend and I paid in cash $85 plus tax. When I was finished shopping I went to another store and found the perfume for much cheaper so I bought it. I then went back to L&T to return my previously bought perfume and they told me they couldn’t give me the cash back, they could only give me credit towards the store. I guess everyone who purchases things from here just automatically knows that they can’t return anything and get their money back, they get store credit. F*** L&T, this is completely BS, if I was made aware of this upfront okay, but I wasn’t made aware of this until I returned the item. Absolutely ridiculous, what a garbage store. I will never be returning to L&T ever again. (It's sad that to post this I have to give them one star, they don’t even deserve it)

 9 years ago (06-12-2016)

Decent selection, often on sale but worst service among competitors

 8 years ago (27-08-2017)

I just had one of the worst experiences with the manager of the men's department at this store.  Last week I purchased a men's outerwear jacket from a lovely man at the Westfield store.  The jacket was too small for my son, so I called today and was told that the Bridgewater store had the size I needed.  After waiting for over 5 minutes while the person who answered the phone helped a customer, the call was disconnected.  When I called back the nasty woman that answered the call clearly did not want to be bothered looking for the jacket that I was told, her store had.  After explaining what I was looking for, I had the UPC #, she took my shipping information and told me that the shipping would be $12.53...when I questioned this amount, she got nastier and told me that there is ALWAYS a shipping charge...I told her that there was NO charge when the jacket was shipped from the Westfield store...she refused to believe me.   I told her the jacket was originally $195  reduced to $93...when she revealed that the jacket she was referring to was $225...she obviously didn't have the correct jacket......I hung up because I wasn't getting anywhere with her and when I asked to speak to the manager, she told me that she was the manager....i'm sure she was NOT...shame on Lord and Taylor for employing such a rude nasty person....BTW this is the first review I have ever written...she was that awful !!!!!!!!!!!!!!!!!!!!!!

 9 years ago (27-12-2016)

Very upmarket location. I felt as if I needed to do a credit check before we walked in :) it is three floors. 

 9 years ago (08-05-2016)

Comment on this business

Map, Satellite View
Street View

to add Lord & Taylor map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=lord-taylor&id=357555&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/lord-taylor-i357555.html" target="_blank" title="Lord & Taylor">Lord & Taylor</a></p>

Reviews, get directions and contact details for Lord & Taylor

Story

Find nearby businesses, restaurants and hotels

We use cookies