Lorden True Value Hardware

Reviews, get directions and contact details for Lorden True Value Hardware

Address: 53 Main St, Pepperell, MA 01463, USA

Phone: (978) 433-2348

Website

State: Massachusetts

City: Pepperell

Zip Code: 01463

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 2:00 PM

Update Info

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Reviews

A couple days back I went in because there was a huge 'Help Wanted' sign out front. Walked in and asked for an application only to be turned around because they 'Just hired someone, and were taking the sign down asap'. Fair enough.

I went out and sat in my car and watched the guy that told me that get in his car and drive away. Two days later the sign is still up, even though they have hired someone. Now this isn't a small door sign, it's a big billboard sign elevated to about 25-30 feet in the air - you can't miss it. I can't say anything about the character of those who I spoke with, but as a business it's extremely unprofessional to leave that sign up for multiple days after hiring someone. Not to mention it's 25 feet high. They've lost my business

 8 years ago (21-03-2018)

Knowledgable employees, great place to wander.   Originally posted as a 4 star.  

Event happened about 7 months ago.  Employee put in the tint for a quart instead of the gallon I purchased.  While applying it I thought the color already on the wall was effecting the shade.  When I went for an additional gallon I was told it was the wrong mix to begin with.  They offered me nothing in compensation.  Upon pressing I got a $10 discount on the new gallon.  Was told to take it or leave it.  Exact words.  Figured I'd straighten it out with the owners after.  Knew them, I've been going there weekly for over 30 years.  They offered nothing more.

Result, I ate most of the price of the bad paint, they made a profit on both the first and 2nd gallon, and over the past 7 months I spent less then $22 total there despite them being a two minute walk from me.  During the past 7 months I a major home remodeling in the high 5 figures.  And I used to average well over $50 a month just on miscellaneous buys.

 8 years ago (01-03-2018)

Great helpful staff and has almost anything you might need for quick fix or do it yourself. Little expensive but its conveniently located so that's why they bump it up a dime here, quarter there.. Worst thing is and why no 5 stars is their hours are not customer friendly but owner friendly. Closing at 6 weekdays , 5 on Sat and 2 on Sunday!! I mean if you have a full time job and family you might end up pulling up to a dark store and realize that its awfully early to be closed but keepin a cashier till 9pm ain't gonna happen here but if they did it would I would give them the final🌟

 9 years ago (29-12-2017)

Helpful staff had exactly what I needed.

 8 years ago (31-03-2018)

Very helpful staff.  Always help me find what I'm looking for, and many times when I didn't know exactly what I needed to solve a problem,  they were willing to take the time to talk it over with me and identify sone possible solutions.

 9 years ago (24-10-2017)

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Lorden True Value Hardware

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