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Reviews, get directions and contact details for Lowe's Home Improvement

Lowe's Home Improvement

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Framingham, MA Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 350 Cochituate Rd, Framingham, MA 01701, USA
Phone: (508) 309-1183
moc.sewol@eracremotsuc
State: Massachusetts
Zip Code: 01701


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Reviews
Frist of all, this comment is not specific for the store in Framingham, but Lowe's just gave me the worst online shopping experience ever. I ordered a dinning bench two weeks ago and asked for store pick up. 10 days passed. No phone call. No email. I was gonna wait till I found the same bench on Amazon at much cheaper price. So I decide to call their customer service line to cancel my order. The representative is very unprofessional. I had to repeat my order# several times, which is fine. After a long wait, he came back saying he can't cancel my order because Framingham store is closed. Totally BS. It was just 9pm. I questioned why the website says that store opens till 10pm on Fri., that customer representative just answered: if they don't pick up the phone, there is NOTHING I can do. I was so pissed off and asked him transferred me to his supervisor. This guy doesn't even know how to transfer my call, so I got transferred to the "after call" service survey instead. That guy's supervisor eventually called me back and I finally can cancel my order (again, proofing that representative is BSing), but I am sure I won't buy anything from them anymore. BTW, I was able to get the same bench from Amazon, and my order got delivered just in 2 days.
8 years ago (09-12-2017)
I'm here almost every day. I love that I can bring my dog. The associates are all great. Management is also very customer-focused and it shows. By far the best Lowe's in the area.
8 years ago (27-07-2017)
I've been in here several times from minor lightbulb replacement to installing flooring and just had some lumber cut for my son's bed. Everyone was always very pleasant in and out in a timely fashion, never feel rushed.
8 years ago (04-11-2017)
Lowe's has a better grade of pretty much everything than Home Depot. Today I was just looking for corner braces, but Lowe's version has a better zinc coating and costs less.
8 years ago (09-09-2017)
Always there. While the prices are about equal with Orange down the street, I have a Lowe's CC which gives me a 5% discount and sometimes 10%. The staff know my family and I well and always greet us.
8 years ago (18-09-2017)
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