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Lowe's Home Improvement

  1. Ohio
  2. Rocky River Department Store

Reviews, get directions and contact details for Lowe's Home Improvement

Lowe's Home Improvement

Story

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Rocky River, OH Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 20639 Center Ridge Rd, Rocky River, OH 44116, USA
Phone: (440) 331-1027
moc.sewol@eracremotsuc
State: Ohio
City: Rocky River
Zip Code: 44116


Opening Hours

Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

related searches: Home Depot, Lowe's near me, Lowe's credit card, Home depot near me, Ace Hardware, Lowe's Home improvements reviews, Menards, Lowe's careers
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Reviews
I seldom go to the Lowe’s in Fairview because I have difficulty walking and the handicapped parking is too far from the entrance, and even farther from the exit. It would be much more convenient if customers could enter and leave through the same door. My most recent shopping experience wasn’t really a shopping experience at all. I located only one of two items I needed and went to the open, empty check out. It looked like the entire staff was huddled for a chat quite a ways away from the register. After signaling for help, I finally left my item on the checkout counter and walked out. (I suppose I could have used self-service checkout but I’ve always felt they put people out of a job (oh the irony!).)
7 years ago (14-02-2018)
We have never received better customer service than tonight from Lorenzo. My husband and I went in looking for a pergo flooring. Lorenzo truly gave us the best care. He was so kind and treated as though he cared that we received the best experience. There was a huge snow storm and as we were loading up, he insisted that we sat in the warm car while he loaded our car. I am pleased with our experience and will definitely return.
8 years ago (12-01-2018)
Lowe's delivery was a DISASTER! We recently purchased a washer dryer unit from them and they delivered today. Delivery team came about 45 minutes late, with no call to say they were going to be late for the appointment from 9am-12pm. They try to take out the old washer dryer unit with major attitude. The guy named Chris acted like it was the end of the world to take out a washer dryer from the basement. Chris then began throwing our laundry that was left in the dryer up at me from the steps while they were moving it up the steps...First, I had to take a whole day from work to wait for these douchebags..and second, we paid how much for the washer dryer for their "Pro" staff to treat us this way. It is only fair to treat your customers with respect. I know the washer dyer was hard to install in a tight space.. but that is your job. That is why you have a job. If I can install a washer dryer unit with an old man before, the Lowe's "Pro" service team should be able to do it without crying about it.
8 years ago (26-10-2017)
We purchased a washer and dryer from Lowe's and signed up for the free delivery and $15 old unit removal service. I now understand why the delivery was free. We were guaranteed a delivery between 10:30 and 12. The delivery team was an hour late. The men sent to my home were rude, used foul language, and complained about the removal of the old unit. They did not cover their shoes and tracked dirt in and out of the house. Every 5 minutes, they asked for help to do their job. We had accidentally left a few pieces of clothing in the old dryer, and one of the Lowe's movers flung our clothing up the stairs and all over the floor. I found one of my shirts in a crumpled heap under the dirty basement staircase. He did not give an opportunity for us to remove the clothes, he did not ask for a laundry basket, and he did not seem to understand that a simple "you left a couple of things in the dryer" would have been the professional, normal thing to do. We are DIY people and have gone to Lowe's for every home improvement project. We use our Lowe's credit card frequently. However, this experience really causes me to question my loyalty to this company. It disgusts me that there were unprofessional, rude, nasty men in my home where I should feel safe and comfortable. Had I been home alone when this happened, I would have demanded that these men leave my house.
8 years ago (26-10-2017)
This place has been a go to for us as we remodeled our house. Our experiences are usually pretty good here. Today we went in to grab a few items, and we were helped by one employee and scorned by another. We hurried to the check out 5 minutes after they were closed. After taking our money, and telling us we couldn't take the cart of out the store, the cashier proceeded to shove our purchases in our face while we tried to organize everything so we could carry it out the door (while seemingly telling us to take a hike). As we were leaving I noticed the manager jump in to cash out her drawer, and proudly say she was done for the day. This means the manager was sitting there the whole time watching this go down without saying anything at all! Good experience in the beginning, poor experience at the end. It's not that hard to wait those 2 extra minutes for us to grab our items and leave.
8 years ago (27-08-2017)
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