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Reviews, get directions and contact details for Lowe's Home Improvement

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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Chicago, IL Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 2630 N Narragansett Ave, Chicago, IL 60639, USA
Phone: (773) 413-5120
moc.sewol@eracremotsuc
State: Illinois
Zip Code: 60639


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Reviews
There is never anyone to help you find what you need, they just don't care! When you find help they don't have it... And quietly refer you to MENARDS!
7 years ago (24-10-2017)
Don't get a fence installed with them unless you want a headache if they mess up. A fence install was supposed to take one day, however someone messed up and didn't count the pieces correctly & was missing a post. They didn't inform me of this until afterwards and left me without a gate for about a week. I have 2 small dogs but no one wanted to take responsibility for the error so I kept being told to contact production office which is located in Indiana. My project coordinator was very unresponsive. I had to show up at the actual store location that I signed the contract at to get help and even then was told that it was all up to production. Now I'm currently experiencing an issue with a latch and have been contacting the company for over a month. I keep being told it's the installer that isn't getting back to them. However, that's not really a valid excuse as I signed a contract with Lowes, not their installer. No one ever returns phone calls and when you get ahold of a customer service rep they give you the typical responses however no actions are ever taken. When asked if they could switch my installer I was told Premier Fence (who isn't responding to any inquiries) is the only installer they have. Yesterday after calling Lowes several more times, Premier Fence, the installer called me and said they'd be out today between 9-11am to meet with me and look at the latch. No one ever showed up and I didn't receive any phone calls apologizing or explaining why. Completely frustrating! Don't use Lowes or apparently Premier Fence if you live in the Chicagoland Area!
7 years ago (28-10-2017)
I had the most helpful sales associate I would not find what I was looking in the bath dept. and he took me to the item as well as told me what I needed to install it. Great job.
7 years ago (29-08-2017)
Horrible customer service! Went early around 10:30 am, there were about 5 customers total in the store and we had to ask 3 times for help and waited almost 35 mins for someone to assist us. When one guy did come he said one second left and never came back so another person finally came and after 45 mins we left with out buying anything because no one would bring the item we asked for. And the manager was just walking around the whole time not doing a thing! Their loss though I was about to drop some decent cash on an item!!!
7 years ago (25-09-2017)
Pretty organize and clean than home depot but custom order suck. Contractor from here also suck so bad. After service terrible. Slow check out. Careless employees
7 years ago (10-10-2017)
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