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Lowe's Home Improvement

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  2. Redding Furniture Store
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Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Redding, CA Lowe’s store today to discover how easy it is to start improving your home and yard today.

Address: 1200 E Cypress Ave, Redding, CA 96002, USA
Phone: (530) 351-0181
moc.sewol@eracremotsuc
State: California
Zip Code: 96002


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Reviews
I purchased carpets at Lowe's and after waiting for 2 months I decided to check in on my order. The order was supposed to be delivered and installed within a 3 - 4 week timeline. When I called I was told by Gina that this order would be looked into and we would get a call back. Gina did not call back. After attempting to get ahold of her again she was unavailable both days I tried to call. I called back the employee that helped with my order Larry and he helped me understand the issue and why it was taking so long. But he told me to call at the end of the week to check in about the order. Larry was incredible helpful and apologetic about the whole situation. Once Larry informed me that the carpets had come in I figured it prudent for me to contact management about this and to let them know that I had been neglected as a customer for the past 2 months. As I am not in a huge hurry to have these carpets installed it isn't that big of an issue. But when I pay $2,000 in advance I expect to be at least notified that the install will be pushed out a little while. At lease a phone call. When I finally got to management I was talked through their process. And how the person I was putting the blame on was actually not at fault. Turns out after talking with Jennifer, one of the managers, apparently no one is at fault. Supposedly it is my fault that I didn't realize they would not inform me of the status of my $2,000 purchase. So Jennifer had no apology or sympathy for my situation. Not even an "I am sorry that happened". As a very level headed and customer service focused individual I am very let down by the management that I spoke with. Cheers to Larry for the help and I hope Jennifer comes to terms with the fact that a "sorry that sucks" goes a long way.
8 years ago (29-09-2017)
I love the Redding Lowes! The manager Ian, is so helpful and loves giving back to the community! He has helped multiple non profits and schools throughout the years! (The picture is from a school mural project that Lowe's donated all the supplies and paint for!) And on a personal note Lowe's has helped us make our house a home! They are always helpful on ideas and supplies for projects, if they don't have something I need, they get it in quickly (and often ship it right to my door), and have a wonderful variety of everything you could want for your home or yard! I purchased a whole new kitchen of appliances through Lowe's and they worked hard with me to get the best deal and exactly what I wanted! They even did an amazing job installing it all and removing the old, broken appliances! They are even helping me find all I need to remodel my bathroom this winter! I would not go anywhere else!
8 years ago (19-10-2017)
Thank you, Ben Calkins at Lowe's in Redding! Greatgrandma, 98, thwarts intruder who breaks guest room window, enters house at 11 am this morning and flees out the front door when he sees her dressing which explains why there’s an expertly cut and placed piece of plywood (thanks to Dan Calkins at Lowe's for free wood and cutting job) replacing the broken double-pane window in guest room and a lock on the gate into the backyard from the driveway. Danny Semak at Redding Police will be on the case as soon as the World Series game is over tonight. He says she should have dialed 911 instead of calling her oldest son.
8 years ago (01-11-2017)
Best customer service I have ever had at a box store. Had a complex plumbing problem which was solved & explained completely. Just showed him design, he did the rest
8 years ago (12-08-2017)
We frequent both Home Depot and Lowe's on a regular basis. Generally it's depending on what part of town I'm in. However, There is a gentleman by the name of Tom who works in the appliance center at Lowes. He sold my wife and I a fridge when we were in our early 20s and buying our first home. Over the course of the last four years, we've needed a washer, dryer, and now a dishwasher today. Tom is extremely knowledgeable and super helpful every time we come in. He alone is the reason we trust Lowe's for our appliance needs.
8 years ago (02-07-2017)
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