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Macy's

  1. Michigan
  2. Michigan Department Store
  3. Westland Department Store

Reviews, get directions and contact details for Macy's

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Macy's Backstage Fairlane is located at 18900 Michigan Avenue. Have questions? Call us at 313-436-7600.

Address: 18900 Michigan Ave, Dearborn, MI 48126, USA
Phone: (313) 436-7600
State: Michigan
Zip Code: 48126


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info
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Reviews
Great experience at the Southland mall store #309. We had the pleasure of meeting two fine associates (Jeff and Meaghan). They helped us track our order that was stuck in transit and it has not moved since 12/7. They assisted with our refund and price matched with another watch in the store. We also received the 3 year warranty at no extra charge with an additional Macy’s credit. They made us feel like valued customers, we truly appreciate your time and patience. U guys raised the bar !!
8 years ago (15-12-2017)
One bad sales associate. The older woman working the Nike dept. refused to help me find what I was looking for. Finally a sales associate from a different dept helped me find the item very quickly. The manager was also very helpful. Beware of the older lady in the Nike dept tho
8 years ago (02-01-2018)
Stopped at Mac a little bit of a wait. But as always I love their makeup. I went to perfume counter. Quick service and very helpful
8 years ago (21-01-2018)
This store is meant to be a substitute from all the other expensive stores. However, it tries to bring back old styles from years and years ago with huge price tags. It is sad that I can't use my coupons on special clearances even if a T-shirt is $30 and I want the price to be discounted. Most Macy's stores are really big and nice to explore but this one has a weird layout. I have to search what I want. Why are the dresses upstairs in the corner? I had to ask three different ladies where it is. I like the idea of each brand having its own stands and space on the floor plan, but all the clothes are mixed anyway. One time I was looking for the same blouse but in a smaller size but I had to get it in a bootlegged brand. Make it more authentic, Macy's. This is the worst part of it. Finally, when I was done shopping, I had to wait for the lady to show up at the counter to help me. I looked around the store and only one woman was helping people with their purchases. The line was long, and every one in the line only had a few things in their hands. I waited 2-3 hours and the store almost closed. Every Macy's is the same: the one in Great Lakes Mall Somerset, Westland, Southland malls, and even the one in Chicago! I think the service is the first priority to start with.
8 years ago (16-10-2017)
I had an idea what I wanted to buy for Christmas gifts. I immediately ran across a display filled with color and more important, sizes-nice.
8 years ago (20-12-2017)
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