Macy's

Reviews, get directions and contact details for Macy's

Address: 220 E Via Rancho Pkwy, Escondido, CA 92025, USA

Phone: (760) 489-2336

Website

State: California

City: Escondido

Zip Code: 92025

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 11:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

related searches: Carson clothing, Carson retail, Carson Brand, Carson website

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Reviews

I would avoid Macy's in general. I have been a Macy's card member for years and shopped there in an attempt to preserve local jobs (as opposed to shopping online). 

My issue started with Macy's when my wife used my card December 2016 to purchase several things as gifts, using the card for a discount. She forgot to tell me and due to a KNOWN billing issue that Macy's is AWARE of (I have an email explaining it that I would be happy to show), I never received any bill of any kind. Instead, I received delinquency calls several months later. Shocked, I paid the bill quickly over the phone after she informed me that she forgot to tell me about the bill. 

As said above, no emails or letters were received by Macy's at this time due to the known billing error that they informed me of after the fact. 

I then contacted Macy's about the issue and wished that they extended my credit line back to the original amount and removed the mark from my credit score. After nine (9) months of calling, and getting a constant run around with their terrible customer service, and multiple complaints via their website, I was informed that they had implemented a new system during that time that caused known issues but that they were not responsible. Since I paid my bill and did not dispute it, they would not remove the delinquency due to "internal policies." 

This must be the worst customer service EVER. I have been a credit card member of theirs for years and always paid my bills on-time and in full. This sort of service is exactly why they are losing customers every year to Amazon and online services. They cannot compete and it shows. 

I will never shop here again and will tell anyone and everyone who will listen just how poorly they treat loyal customers.

 7 years ago (06-02-2018)

Always have inventory for all your needs,super friendly people,great selection,always people to help with your needs! #solovmacys

 7 years ago (09-05-2018)

Macy's Westfield North County is a great place to find what you need in clothing and home.  

I like shopping in the men's surf shop.  This Macy's has one of the largest surf shop areas that I have seen in a department store.  

There is also a great Levi area right across from surf. 

Three store associates asked me if I needed anything while I shopped and explained the current sale to me.

My shopping partners told me they would be a while in the ladies area.  I took some pics of the areas that seemed to be the most shopped or 'liked'.

I had a great time shopping on all three floors of this Macy's.  The escalators are in the middle of the store and if you have a stroller or wheel chair their elevator is quite large, so no over crowding.

Westfield North County is the place to shop and I am looking forward to seeing what's coming for spring at this Macy's.

 8 years ago (26-01-2018)

I want to thank Donna for helping me find a suit. I appreciate all your help and patience.

 7 years ago (20-02-2018)

An awesome selection of everything that you may need all in one spot.... 👍👍

 7 years ago (20-04-2018)

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Reviews, get directions and contact details for Macy's

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