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Reviews, get directions and contact details for Macy's

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Macy's Backstage Monroeville Mall is located at 400 Monroeville Mall. Have questions? Call us at 412-858-3700.

Address: 400 Mall Cir Dr, Monroeville, PA 15146, USA
Phone: (412) 858-3700
State: Pennsylvania
Zip Code: 15146


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Reviews
Had a terrible experience there today. Waited 10 minutes at registar for a salesperson. As a salesperson was going toward the escalator she directed another customer and I to take our merchandise to the other side of the store to check out. Left the bed and bath area and went to china department. Oops, no one there. We waited another 15 minutes before a manager came, and this was after actually calling the store and then having a "visual" person (that what she said) find a manager in cosmetics on the 1st floor. Yes, I should have just left but by this time I definitely wanted to express my displeasure. The response I got. "Someone must have called off. I will discuss at our meeting." Back to online shopping I go. If these stores want to stay open then managment needs to do a better job of providing customer service and reactions when customer service falls below satisfactory.
8 years ago (22-09-2017)
I was deal with one of the employees here at Macy's named Sherily at the check out counter. She was so rude and mean. Gave us additude the whole time we checked out. Please avoid her help (if she even ask you).
8 years ago (22-11-2017)
Macys always has coupons and carries name brands. You can shop for the entire family in one place. In fact you can shop for everything at Macy's. Then if you are looking for bargains there is backstage and you get great good quality items at a great price.
8 years ago (11-06-2017)
I shopped for a 2 yr old and hoped to purchase socks and tights for her. There were no socks in a size 2 at all. I purchased tights, all that were available in size 2; 2 pairs. I purchased a sweater. There were no pajamas in 2 T.
8 years ago (13-10-2017)
None of the coupon 's were valid on anything. Sent to me in the mail.
8 years ago (22-10-2017)
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