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Reviews, get directions and contact details for Madison Cycles

About

Family owned bike sales and repair, here to help you have fun and achieve your cycling goal, whether a casual ride around the block, or your next big race.

Address: 181 Hughes Rd #5, Madison, AL 35758, USA
Phone: (256) 461-9963
State: Alabama
City: Madison
Zip Code: 35758


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Reviews
Slow service! No communication! Not serious about business! Went to pick up my bike today after it was dropped off exactly a week ago. I was told the bike would be ready the same day, hopefully by close of business. I did not receive a single follow up phone call all week. So I went in expecting to pay and walk out within five minutes because they were obviously waiting on me, right? When I asked the status of my bike, at first, he didn't know where my bike was located, I had to point it out to him. Then when I asked why my bike wasn't fixed yet he said, "we have a lot of bikes" and he shrugged. Then I asked him how long it would take to fix and he said about a half hour. So basically, he's telling me in 47 hours of a working week they couldn't get a 30 minute bike job done. Even if he had exactly 94 bikes this past week that each took a half hour to fix I still would be skeptical. Had to ask myself, "Why should I wait around another 30 minutes while he does a lazy poor repair?" But he did recommend to avoid riding the bike not to cause any further damage, "Ya think?"! No hustle no dedication. Go here if you want to be treated like your time and money are not worthy. I decided to take my business elsewhere.i
9 years ago (20-10-2016)
Store looks dirty and cluttered. Waited for 10 minutes and wasn't even acknowledged. I understand waiting your turn for another customer, but even just a "hi, be with you in a minute"would have been ok.
8 years ago (09-02-2017)
Excellant very helpfull
9 years ago (10-12-2016)
Helpful.
8 years ago (28-01-2017)
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