ManorCare Health Services-Oak Lawn West

Reviews, get directions and contact details for ManorCare Health Services-Oak Lawn West

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A Proven Leader in Skilled Nursing and Rehabilitation Care

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A Proven Leader in Skilled Nursing and Rehabilitation Care

Address: 6300 95th St, Oak Lawn, IL 60453, USA

Phone: (708) 599-8800

Website

State: Illinois

Zip Code: 60453

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

DO NOT SEND YOUR LOVED ONES HERE!!! My mother was placed at this facility to get physical therapy and gain weight and strength to be able to come home. Under their "care" she fell twice, had cuts and bruises all over her arms, legs, and face, along with a large cut above her eye. I wasn't made aware that she was disoriented and had been sent to the hospital for head scans after a fall until the hospital contacted me for information!! In addition, she got sores all over her back and foot. I asked the nurse if they were treating it and she then grabbed some antibiotic ointment and tried putting a dirty sock over an open wound. My mother lost 6 pounds while there, the complete opposite of what should have been happening. I called to talk to her and she could barely speak. I rushed there and the condition she was in was mortifying. Her eyes were crusted shut, she was dehydrated and so very emaciated. The nursing home claims they are not responsible for what happened. Deplorable! I took her right to the ER and within a couple days of myself and their nurses, we got her up and walking and she had gained 4 pounds. Please, do not let this happen to your loved one. I was nieve and never had experience with having someone needing to be at a nursing home, I had no idea these types of things went on

 8 years ago (02-07-2017)

My grandma was at this facility for over 2 weeks after suffering a broken femur. This review is just on things that took place when I was there visiting and from what she had told me. Many times she would push her call button and nobody would show. At one point she had to call family at home and ask them to call the nurse's station for her because nobody would come to her room. When she initially started her I.V. the nurse did not know how to even set it up and had to have somebody come in to show her. Then several times daily the I.V. machine would shreak and beep because there was an error. Not only did nobody know how to fix it and they had to wait for another nurse, and another, and another to finally come in. Only to have it start beeping again minutes later.  One time I was there we pushed the button, nobody showed so I went to the hall to wave down a nurse and she rolled her eyes she had to come in to fix it.  They took her out of her bed and put here into her wheel chair for PT, and even though she has limited strenghth, mobility and still in pain from her surgery left her sitting in her wheelchair alone in her room for hours.  Her first week there her room was cleaned and all her get well cards were thrown away. On two of our visits there were dirty gloves laying both on her bed and floor as well as bandage wrappers and syringe lids. It's embarassing how they treat our elderly and clearly they have no shame if this is how it's happening in front of the public also. They then released my grandma, who tried to appeal and lost. She returned home and her nurse sent her back to the hospital because she should not have been home.

 8 years ago (14-10-2017)

This place reeks of urine. The room I visited was not clean.

 8 years ago (26-09-2017)

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