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Marketplace Cinema

  1. North Carolina
  2. North Carolina Movie Theater

Reviews, get directions and contact details for Marketplace Cinema

Address: 907 S Beckford Dr, Henderson, NC 27536, USA
Phone: (252) 432-2305
State: North Carolina
Zip Code: 27536


Opening Hours

Monday: 4:30 – 8:00 PM
Tuesday: 4:30 – 8:00 PM
Wednesday: 4:30 – 8:00 PM
Thursday: 4:30 – 8:00 PM
Friday: 4:30 – 10:00 PM
Saturday: 12:30 – 10:00 PM
Sunday: 12:30 – 8:00 PM

Update Info
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Reviews
On July 2, 2017 I took my kids to watch a movie there and this is our experience; we went in and ask if my son could utilized the restroom and a person in charge of checking the tickets told me we needed to have tickets in order to use the restroom. So we bought tickets for a movie that would start an hour later. My son was able to use the restroom. And since there were no seats anywhere to wait, we sat on the floor against the wall while we wait for the movie to begin. Then the person in charge of checking the tickets told us we could not sit on the hall way because he needed to keep it clear, to which I replied: "there is no people walking thru!". He then said" you guys have to wait in the lobby". So we went to the lobby where there's no seats. So i went up the one of the staff members and asked for a refund and they told me I had to ask the manager. I asked for the manager and they told me it was the person checking for the tickets. And also that most likely he wouldn't give back a refund. So as I explained what had happened the manager showed up which instead of asking a 'costumer service question' right away he clarified "we don't refund the money back, it says it on the ticket!" I told him we were not satisfied with the service he provided. Even some employees agreed that other customers had issues with him in the past. And since I couldn't get my refund back and I had already paid 22.50 for 3 tickets (1 adult and 2 kids) I figured we wait for the movie to start. We waited 20 minutes to be allowed to go in to the theater. Once we went in, my daughter felt sick of the smell of the theater. She told me it smelled really bad, but since I had spent the money for the movie that she would be okay sitting there and watch the movie. So got my 2 kids and left without watching the movie. I called the movie theater to see if I could get the manager's boss phone number, unlucky for me, the manager answered the phone and I asked for the owner/his boss number and he denied giving it to me by saying this:" how do you know I'm not the owner of this business" and I could not get him out of that phrase. He hang up on me saying he will not answer any of my questions. I'm not from this area, and this type of people give bad reputation to this businesses. I hope he gets trained properly on customer service.
8 years ago (02-07-2017)
This place is a great place to catch a movie. They have upgraded beyond the old days of broke sound and staff issues, to top shelf equipment, and staff that wants see to it that patrons enjoy thier movie! Love Ya'll!
8 years ago (16-10-2017)
On Thursday, Friday and Saturday they have a last show at 9... it is the weekend time. Grown folks like to stay late. I am aware this is nc I'm from me but WOW. What about the people who work late on weekends? Please help them fix this because everywhere else they have shows that go till 2 am. Hint more money for security. Wedding have much here anyway. Please.
8 years ago (15-07-2017)
Very good. Enjoyed the baby flounder and of course my favorite, blooming onion.
8 years ago (12-08-2017)
Friendly staff Fair prices Great selection of snacks & drinks
8 years ago (13-07-2017)
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