Marshalls & HomeGoods

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Address: 9425 Katy Fwy, Houston, TX 77024, USA

Phone: (713) 647-7501

Website

State: Texas

City: Houston

Zip Code: 77024

Opening Hours

Monday: 9:30 AM – 9:30 PM
Tuesday: 9:30 AM – 9:30 PM
Wednesday: 9:30 AM – 9:30 PM
Thursday: 9:30 AM – 9:30 PM
Friday: 9:30 AM – 9:30 PM
Saturday: 9:30 AM – 9:30 PM
Sunday: 11:00 AM – 8:00 PM

Update Info

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Reviews

This place is a hit or miss sometimes.  But with that said there's some great find at times for a reasonable price.  I would say yes, but then there are days that I would say definitely not.  I would rate them higher but because of how messy the store is and looooooong lines be prepare to wait because sales and return go in the same queue.

 7 years ago (30-01-2018)

DO NOT even take out their credit card. I repeat DO NOT USE their credit card. I used it for a discount and used my gift cards. I returned the items I bought and they gave MY gift card credit to their HomeGoods credit company & now I have to wait 10-15 day to get my gift card credit back. Why couldn’t he manage apply it the new purchase I made after the return?

Pathetic and lame. I’ve never used their CC in the past and NEVER, EVER will again. Thanks to the manager. It’s not worth anything. They just took my money and gave it to their credit company. Lame.

 7 years ago (01-02-2018)

Managers of Marshall’s please please please tell the Mexicans to flush their tissues in the toliets!!! It’s nasty and unclean to keep dirty tissues in the trash bins especially when the trash bens are over flowing!!!   Very unhealthy and there should be some health standards towards this!!!

 7 years ago (20-01-2018)

This location is a combo homegood store, that means a lot of furniture! The only complaint I have about this location is that it is very busy, thus the check out line can be quite long. They do move pretty quickly, but I love Marshall's because you can find some real hidden gems if you're willing to dig around a little bit.

 8 years ago (23-09-2017)

This Store lacks of organization in general.
A/C or heater does not work, there were feces all over the commode in the men’s room. 
One of the front doors do not operate in case of fire or emergency this is a big liability. 
The store manager “Harold” is the most unethical “Manager” I have ene deal with.
The lines are always ridiculously long, employees always have an attitude because of the mediocre pay.
I questioned if they had this specific pan in new condition and the Store Manager got offended and started raising his voice asking what did I mean by one not being used.
Our cashier who was not wearing a name tag responded with “I don’t know and that’s not my problem” when questioning if they had other pans somewhere  in the back.

I DO NOT RECOMMEND Marshall’s based on today’s experience and I will now shop at a non affiliated TJMaxx store.

Apparently Harold does not know how to run a store  properly, this is not a McDonalds or Popeyes Sir, your lack of customer service which is quite noticeable, the atmosphere feels like thrift Store.

      
      
      
 8 years ago (14-12-2017)

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Marshalls & HomeGoods

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