Martinizing Dry Cleaning -- Flower Mound

Reviews, get directions and contact details for Martinizing Dry Cleaning -- Flower Mound

Address: 2400 Lakeside Pkwy Suite 180, Flower Mound, TX 75022, USA

Phone: (214) 285-2224

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State: Texas

Zip Code: 75022

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Reviews

Terrible experience - tried them vs my long time Flower Mound cleaner for convenience.  Was asked to come back because their "systems were updating."  I needed my clothes today and was not provided any other options.  After asking if there was anything they could do, the manager tried my credit card (without giving me a total) on a computer in the back (I guess all "systems" weren't updating).  When I asked for the total, I clarified if the 25% coupon I provided him the previous day was applied.  At first he said it only applied to dry cleaning, not laundered shirts.  He then tried to blame one of his workers and said "she" didn't enter it right.(There was no discount provided to the dry cleaning portion either, so he simply forgot.  Mistakes happen, just apologize and own them.)  Finally, he told me "next time."  

I told him there would not be a next time due to their complete lack of customer service and prices.  He then proudly told me "We are not a discount dry cleaner."  They are clearly not a customer oriented dry cleaner either.  Also, if they are so proud of not being "discount," they should not send out "discount" coupons to try to entice new business.

 8 years ago (22-07-2017)

Fantastic care of my clothing, highly recommend if you're looking for a new cleaners like I was after recently moving. The first place has somehow lost two of my shirts and cracked 3 separate buttons, always on the right sleeve.?. This place was fast and caring.

 8 years ago (12-07-2017)

Great business! Very friendly and professional management. I am very pleased with the quality of their work. 

 8 years ago (26-04-2017)

Friendly people and good quality dry cleaning, no need for reworks. Done right the first time. I am glad they are in my neighborhood. I found my cleaning spot

 8 years ago (20-05-2017)

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Martinizing Dry Cleaning -- Flower Mound

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