Massachusetts Veterinary Referral Hospital

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About

Mass Vet provides 24 hour veterinary emergency critical care and board certified specialty services to dogs and cats

Story

Located in Woburn, MA, our vet specialty hospital provides round-the-clock emergency care, as well as specialty services from highly-trained veterinary professionals. Our team understands the bond you have with your pet – that’s why we emphasize compassion and empathy in everything we do. If your pet needs highly-specialized services, such as veterinary diagnostics imaging, cardiology, or neurology, ask your family veterinarian for a referral, or contact our staff online to learn more.

A member of the Ethos Veterinary Health network

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Address: 20 Cabot Rd, Woburn, MA 01801, USA

Phone: (781) 932-5802

Website

moc.tevsohte@ee-ofni

State: Massachusetts

City: Woburn

Zip Code: 01801

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

What a Wonderful Hospital to bring your Fur Babies to when you have an Emergency.  I had to bring my 7 year old Rescue Maltese in after she jumped off the couch and couldn't use her hind legs.  I can't say enough about the Nurses, Receptionists, Doctors and Pharmacists they were, kind, friendly, supportive and very knowledgeable.  I am so grateful for the wonderful care we both received!!

 7 years ago (05-03-2018)

Alex, Dr. Ruby and  especially Elizabeth are wonderful. They are so caring not only about your pet but about the pet parents as well. Elizabeth went above and beyond to help me and Dr Ruby was there to help with suggestions even when I was not in an examining room. The place is immaculate and the staff is warm and nuturing. They take all the time and answer all the questions you have have about your pet. The only reason I did not give them 5 stars was that the prices  are very high. I do recommend them highly.

 7 years ago (13-03-2018)

I think sometimes it takes a bad experience to make you grateful for all the good ones. Recently I took my boys to a different vet emergency and let me say: never again! I previously had taken my cat to this emergency vet two times prior but it’s a little far and I took for granted a few of the things they offered:
1. They let you stay with your pet while processing. Certainly you are asked to step out for procedures. This is seriously important thing: my cats are nervous and being there with them with a stranger makes them feel 100% safer and happier
2. The time it took was never unreasonable and neither was the cost

I feel so grateful for the healthy and happy cat I got to take home, and the little things matter. Highly recommend in the case of an animal emergency.

 7 years ago (06-02-2018)

Nice folks sweet to my pooch fixed her right up.  Late night service is more expensive but that is to be expected.  Glad they where there even if it wasn't a major problem.  Bella says woof!

 8 years ago (25-01-2018)

There is much that shapes an opinion of a place - the feel, the friendliness of the support staff, phone etiquette, the doctors, the empathy, the accommodations for waiting patients, the services offered etc. etc. I experienced Mass Vet Referral from both an emergency hospital perspective as well as a patient parent to see a specialist. Every time I have called, their support staff has been courteous and helpful - beyond compare! Their environment is friendly and the snacks, coffee and hot beverages are something small, but important when you are waiting for tests to be completed. I especially liked the lantern they had at the front desk, asking visitors to be respectful if it was lit (meaning a pet parent was letting their animal go). The emergency vet was EXTREMELY patient with me as I tried to decide which way to go with diagnostic testing. She afforded me as much time as I needed in the exam room and kept coming back and forth to check in. I spent A LOT of time researching internal medicine specialists - I was looking for someone who had been in the field for a while - with solid practical as well as theoretical experience. I saw Dr. Diane Philips and for the first time in 30 days felt a HUGE sense of relief with her. Finally someone took my issues seriously - she suggested tests that were necessary but was not an alarmist. Her bedside manner was incredible - she was patient and allowed me to explain details of importance and details I just wanted to share. Never was I rushed or made to feel as though I was babbling. As I was walking back into the exam room with her - a nearby couple who must have seen her in the past, said to me " you are in such good hands - she is wonderful."  and I couldn't agree more. I highly recommend this institution - for their competence, friendliness and range of high end diagnostic tests they can do right on site to provide you with answers. Kudos to the management for employing top notch people and for their constant reinforcement of the need for excellent customer service. Obie is doing very well at this point and I'm very grateful I found Mass Vet Referral.

 8 years ago (03-10-2017)

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