Massage Envy - Springhurst - Jefferson County

Reviews, get directions and contact details for Massage Envy - Springhurst

About

Massage Envy's mission is simple: to provide a pathway to wellness through professional, convenience, and affordable massage therapy and spa services.

Story

The on-going benefits of professional massage therapy can have a profound effect on both the body and mind. From reducing stress relief to the alleviation of chronic pain, more and more people in Louisville are discovering the therapeutic benefits of their nearby Louisville Massage Envy Spa.

Address: 3563 Springhurst Blvd Ste 29, Louisville, KY 40241, USA

Phone: (502) 425-0000

Website

moc.yvneegassam@7830cinilc

State: Kentucky

Zip Code: 40241

Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews

I've been to Massage Envy in the past and had excellent experiences with both the staff and the massage. My husband was aware of this and bought me a gift card for my birthday. Upon purchase he asked for a gift card that would cover a 60 min massage and the tip.  He was sold a gift card for $70.  I called, booked my appointment, and received a massage by Andrea. When checking out with the gift card I was told I owed an additional $25. I was informed then I no longer qualified for an introductory rate because I'd been there in the past.  We were never told this would be my total at any point prior to my massage, she disregarded my concern and asked if I'd like to leave a tip.  Then I asked if I could speak with a manager, she gathered her manager who tells me that they always explain their pricing policy "ad nauseam" and says I was even booked by an asst manager (read: I'm lying to them?). I explained the situation again and she insists that they always explain pricing and I had already received an introductory massage rate. There was zero attempt to make this right.  What kind of business doesn't inform a customer of the cost of a service prior to booking?  I will obviously never return (because who pays $95 for a 60min massage) but I will ensure my friends, family, coworkers never do either.

 8 years ago (11-10-2017)

Angel was my therapist and he was AMAZING! I went in because of a problem with my shoulder. He was very knowledgeable  about how to address the issue. I felt ten times better by the time I left.

 8 years ago (09-08-2017)

Massage was tailored to my needs; therapist focused on areas that needed the most attention.  Nice quiet, low-light atmosphere - very calming.

 9 years ago (10-01-2017)

Pamela did a very nice job on my aching back. I was in quite a bit of pain when I went in and felt much better after the massage. Everyone was pleasant and helpful. I definitely plan on going back.

 9 years ago (03-10-2016)

I have received a call from the director, and have successfully canceled my membership. THANK YOU. I'm glad I don't have to leave on a sour note.

 9 years ago (24-10-2016)

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Massage Envy - Springhurst

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