Matt Nashed, DDS

Reviews, get directions and contact details for Matt Nashed, DDS

Address: 4200 E Pacific Coast Hwy #100, Long Beach, CA 90804, USA

Phone: (562) 498-5788

Website

State: California

City: Long Beach

Zip Code: 90804

Opening Hours

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 6:00 PM
Friday: Closed
Saturday: 7:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

Let’s start out with the consultation – Dr Nashed was curt, in a hurry, and very impatient with any questions I had. He said, I am very busy; this is a complementary consultation so I don’t have time for your questions. If you have some, schedule a time with my staff at a later time.”  OK…  
Anyway, we agreed to a price and service.  This went without hitch. 
We went in for the initial service and to review and sign the contract conditions today.  The financial contracts had many conditions that specified what obligations I, the customer, had such as: 

• Payment terms and late payment charges
• Charges for additional services as replacement dentures, damage to the 
   braces,
• Customers obligation to pay the amount in full regardless if they decide 
   at a later date to switch to another doctor.  Of course, this also involved 
   an additional transfer fee. 
• Basically, the contracts are written in detail to protect the doctor for any 
  fees the customers do not pay.   This is a business.  I understand.  
• The doctor reserves the right to charge additional fees above and 
   beyond the original quote if he deems that additional work is necessary.  

However, there were no protections for the customer.  I requested the following changes: 

Condtion 1, Strike the text that stated, “the doctor reserves the right to charge additional fees above and beyond the original quote if he deems that additional work is necessary”.  I didn’t agree with this. 

Condition 2, although there was a lot of detail requiring the customer to pay the doctor regardless of future circumstances, there were no conditions protecting the customer in the event the doctor did not perform his duties.  I requested for content to be added to address Condition 2, which the customer is NOT required to pay in the event the doctor did not render his services.  Quid pro quo, right?  

I asked that Condition 1 be struck from the contract and for content to be added to address Condition 2, which the customer is NOT required to pay in the event the doctor did NOT render his services.  What this means is, if the doctor does not complete his work for any reason, you, the customer are still obligated to pay him in full.  This is wrong. 

Daisy, the office manager said, “don’t worry, these things never happen”.  I said,” good, then strike Condition 1 and add Condition 2”.  She responded, “I can’t change the contract.” and was not willing to provide any protections for the customer.  She concluded, “If you can’t accept our contract, fine.”  And with that we left.   

To make matters worse, I later found out that Dr. Nashed disparaged me to my daughter.  While I was discussing theses unfair financial conditions of this contract with Daisy the office manager, Dr. Nashed unwisely and unprofessionally disparaged me to my daughter by asking, “Is your father always this difficult?”.  Disparaging a customer interested in correcting an unfair contract makes me difficult?  Saying this to my daughter… is this professional?  I think not.  

So customers, be forewarned: Dr. Nashad’s contract provides 100% protections for him, and 0% for you, the customer.    

Readers: there are many orthodontists around.  Read the reviews.  They are true.  Dr. Nashed also made my daughter very uncomfortable, stating he was impolite and impatient. This, with the imbalanced contractual terms, lack of willingness to balance them, plus the nasty comments from the doctor, made the decision to walk away very easy.  I feel bad for those that already signed the contract.  Enough said.  BUYER BEWARE: READ THE CONTRACT FIRST, THEN GO SOMEWHERE ELSE.

      
      
      
 8 years ago (18-09-2017)

Was referred to him from our primary dentist for a tooth that was causing pain. Did not allow me in the room during the procedure on my 6 year old and ended up doing two bottom teeth (a filling, root canal, and crown), when we went in for one too tooth on the opposite side that was causing my son tooth pain. Now he still has the tooth pain and we are going to be referred to a new pediodontist for the procedure. 

 8 years ago (03-04-2017)

was amazing with my 9 year-old daughter that had to be put to sleep to do fillings. kind and gentle even suggested a more simple plan with less cost. I was really nervous, I was ankle to be with her the whole time and they took care of me too. thank you dr nashed

 11 years ago (09-12-2014)

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