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Reviews, get directions and contact details for Mattress Factory Warehouse

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Locally owned, saving you money with the best bedding for the lowest cost and highest personal service. Custom mattress options available including traditional innerspring, gel memory foam and latex models.

Address: 340 Tallmadge Rd, Kent, OH 44240, USA
Phone: (330) 548-9188
moc.liamg@esuoherawyrotcafsserttam
State: Ohio
Zip Code: 44240


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Reviews
Josh is pleasant and helpful. That being said, I purchased a mattress from them last August. Being a start-up business, I expected there to be a few snags. However, I ordered a mattress and was told it would be delivered the next day. Two days (and two phone calls to ask about delivery - both initiated by me) later, I finally received my mattress. It wasn't specifically the one I had purchased. (I had put my initials on the covering). It looked similar enough that I assumed it was the same model. The mattress itself is excellent quality. I sleep very well on the mattress - but only the mattress. The legs of the metal frame broke within the first three days. I am a larger person, but well within the limits a standard quality frame supports. The box frame separated within the first six months. I nailed the support beams back into the main frame once, and then a different section completely splintered in the only move it's been through this past month. Their service and mattress quality is acceptable, but I am extremely disappointed in the quality of the other pieces.
8 years ago (13-08-2017)
I thank you for the great discount I will recommend to my friend we were treated with respect prices are great!!! The workers are nice. And I'm a very happy customer thank you again matress factory. 😀😀
8 years ago (01-11-2017)
I bought a mattress from Josh a month ago and have never slept better!! The quality is incomparable, and the price was unbeatable. Lifelong customer here, and will definitely be sending all my family and friends. This is the place to go! Can't wait to get some custom furniture here too!
8 years ago (09-08-2017)
I purchased a Gell Bliss pillow last weekend from Josh. I HAD NO IDEA what a miracle would occur! I woke up the next day with absolutely no neck or shoulder pain. I was living this way for so long, I didn't realize how bad it was until I slept on this pillow! Sleeping on this pillow, I can only say it is how you are meant to sleep! Reasonable price and can't wait to get my next mattress from Josh! Thank you!
8 years ago (14-07-2017)
I called to ask for recommendation of someone I could get to move mattress downstairs. Josh and his father came for an extremely reasonable price and moved it. I will give them my future business and recommend them to everyone looking for a mattress. It is the type of service that is missing in today's global market.
8 years ago (15-04-2017)
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