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Mattress Firm Manchester

  1. Connecticut
  2. Central Manchester Furniture Store

Reviews, get directions and contact details for Mattress Firm Manchester

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Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy guarantee!

Address: 29 Pavilions Dr, Manchester, CT 06042, USA
Phone: (860) 648-1152
State: Connecticut
Zip Code: 06042


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Reviews
Was nervous about making a purchase for a new mattress after only looking in one store. However the sales rep Augustine worked very well with us to get the best deals possible. It was a good idea to go during the holiday because of the sales they had going on but the prices were still pretty steep (at least for me I'm cheap). But we negotiated some good deals and I liked the fact that they were willing to work with us and we got a great deal and ended up with more than we expected!
8 years ago (30-05-2017)
I am a new homer owner, work long hours and having guests stay this weekend so it was time to buy a new mattress. I found one I liked with the help of Carl, placed an order on Monday and was told it would be delivered on Wednesday where my friend could sign in my place and I would get a confirmation call the night before. I never got a phone call on Tuesday but I pay no mind to it. Leaving work late Wednesday night, I see voicemail from my mother saying they tried to deliver her the mattress. But she lives down by the shoreline in another town while I live in South Windsor. I call the store and Carl picks up and he's confused as to why it went to the wrong address. He said he is off the next day but he will personally correct it and put in the right address for a same day delivery on Thursday. I also asked if he can call me or leave a voicemail around noon to give me a proximate time as to when the mattress would be delivered so I can have a different friend come to my house and sign it for me. Yesterday, I never got a phone call or voicemail. I stepped out around 2 pm where I talked to the district manager Katie. She said the address was never changed and as a result, it would not be delivered that day. I was frustrated because I am busy with guests this weekend and the only day my friend would be off to sign for the mattress would be next Wednesday. The DM offers to lend me a foldable mattress that I could pick up from the store myself for my guests this weekend. At that point, I said I might as well buy an air mattress. She then offered to credit me double the value of the air mattress as a way to apologize. I am so frustrated from this experience that I refunded the mattress. I don't understand how a mistake like this was made with no remedy to fix it. I will not be doing any business with this company in the future.
8 years ago (13-10-2017)
Augustine was very very helpful! We bought a brand new mattress and he was so knowledagble and answered all our questions He is great at what he does and gave us a great deal. We had been to many other mattress firms, but he was he most helpful! We highly recommend him.
8 years ago (03-08-2017)
We were shopping around for a good firm mattress right! Entering the Mattress Firm store Manchester we were greeted with a big smile and very confident expert representative, Gregory Jones. He was patient and asked us the right questions about our sleep style. He encouraged us to try the variety of mattress in the show room. We made the right choice and couldn't be more happier. We highly recommend this store...A big shout to Gregory Jones for helping us with this investment...great prices, guarantee and accessories. Happy couple with a new bed!
8 years ago (18-03-2017)
I was in the process of finding the right mattress for my new apartment. I had checked a couple places including Bob's which I received very poor customer service. When I walked inside of Mattress Firm I was greeted by Augustine. He was very friendly and i felt very comfortable through the process. He was very helpful and thorough and made sure I was happy with everything. I could not be any happier with my new mattress. I will recommend and most definitely will be returning to make future purchases.
8 years ago (12-02-2017)
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