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Mattress Firm Northshore

  1. North Shore
  2. Channelview Furniture Store

Reviews, get directions and contact details for Mattress Firm Northshore

Address: 5810 East Sam Houston Pkwy N, Houston, TX 77049, USA
Phone: (281) 454-7400
State: Texas
Zip Code: 77049


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Reviews
Hello my name is Edward and I am the new store manager hear at your local MattressFirm. Just wanted to give a rating of the experiance you will be recieving if you come in today. Also did you know we are having a giveaway that will give 50 grand prize winners a mattress up to $3000. This giveaway is from 5/19/17 to 5/29/17 so come in and play and see if you win.
8 years ago (20-05-2017)
Had a great experience at this location, manager was friendly and hooked me up with a great bed.
8 years ago (17-07-2017)
I wish I could give zero stars. Horrible service. I went in on a Sunday to buy a mattress. I asked for a late delivery, as I have to work, but would be home in the evening. They attempted to deliver while I was not home. This morning (Tuesday) I asked for a rescheduled delivery and was told that I would have to wait until Thursday at this point. Which is crazy. No one with customer service is answering the phone. Buyers beware.
9 years ago (04-10-2016)
Good service, great price. We found just what we were looking for.
8 years ago (05-03-2017)
I came to this place with high hopes because of their twice a year sale that I heard on 94.5 the buzz thinking this was a sweet deal. To my dismay that was not the case. The female sale associate lied to me when I asked about the promotion from their own Web site and I pointed at a mattress that had nothing but springs. she denied that was the mattress (flimsy, with pronounced springs) and asked me to wait 10min. I waited for over an hour and was helped by a different male sale associates. He tried selling me more expensive mattresses and when I inquired about the promotion of $200 sale mattress he pointed to the springy, flimsy mattress I had asked the previous sale associate about which she had denied beign the mattress on sale. What I got from this experience is that they try to lure you in with the "twice a year sale" by promoting it everywhere and once you're at the store the mattress on sale is a piece of crap and then the sale associates try to get you to buy more expensive nicer mattresses. What a waste of my time. If you don't have money to invest in an expensive mattress stay away from this place. I got my mattress at a cheaper mattress store down the freeway. A comfortable queen for $300, instead of the $699 Mattress Firm price.
10 years ago (28-02-2016)
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