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Reviews, get directions and contact details for Sears Home Appliance Showroom

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Sears Home Appliance Showroom in Houston, TX is your destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Shop our vast inventory of top name brand appliances and consult with our knowledgeable staff for guidance on your next purchase. Come by and get to know us!

Address: 15242 Wallisville Rd Suite A, Houston, TX 77049, USA
Phone: (713) 453-4623
State: Texas
Zip Code: 77049


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Reviews
Looks nice from the outside,saw a "Now hiring" sign,I'll give this place a five star review if I get hired!
8 years ago (07-07-2017)
I was looking for washer & dryer and planning on getting the rest of the appliances later on, but I got a great deal and bought ALL the appliances at once at a great price and great customer service.
8 years ago (05-07-2017)
Very knowledgeable staff and great manager! We will be shopping at this store for any of our Appliance needs going forward!
8 years ago (17-01-2017)
This is for SEARS CEO and shareholders. We live out of state but we have a rental house in east Houston. My tenant's stove broke and my regular appliance repairman is nowhere to be found. I called my local electrician and he suggested SEARS. My initial reaction was YUCK! SEARS??? My impression is - BIG corporation that is out of touch and would high-pressure sell me into a new stove instead of fixing what we have. I decided to give it a shot. Only because I have given up on SEARS years ago and I thought that that maybe things have improved. My wife called the Wallisville Road SEARS. They were VERY nice!!! A woman answered the phone and spoke to my wife. We were informed that they don't schedule the repairs, but she gave my wife the 800 number to call. My wife called the 800 number to make an appointment. She had to jump through the automated phone prompts which in and of itself annoying as heck. Strike 1. She finally reached a woman that was clearly in another county as her English was not good. So, yes, SEARS, thanks for sending American jobs overseas. Strike 2. The woman asked my wife how to spell Houston!!!! Strike 3. The woman asked what brand/model of stove. My wife did not know, so she had to hang up, call my tenant, get the information, then start the WHOLE tedious process all over again! Strike 4. My wife called SEARS back, went through about 3 minutes of prompts, then the SEARS automated system hung up on her! Strike 5 and we are done. So SEARS, listen up. Here is what you do - 1) Make it easy for customers to give you money! 2) Open a US call center and also allow the local stores to schedule their own repair. 3) Support US economy and offer US made products and support the local community. 4) Have an actual person answer the phone after maybe 3 prompts. American's are tired of Corporate greed. Go the other direction by supporting America and gain loyal customers. My solution? We went to a national generic home repair website, answered a few questions, then received a phone call from a real person in about 1 minute. Talk about motivated! And good luck to the Wallisville Road SEARS employees. You were VERY nice and accommodating. Too bad the "smart" folks at corporate headquarters are out of touch.
9 years ago (10-02-2016)
The store manager Terry bent over backwards to get me a refrigerator that would work for me
8 years ago (01-01-2017)
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