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McDonald's

  1. Illinois
  2. Carpentersville Subway Station

Reviews, get directions and contact details for McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

Address: 1660 S Kennedy Dr, Carpentersville, IL 60110, USA
Phone: (847) 428-9137
State: Illinois
Zip Code: 60110


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Reviews
Great for a quick bite. Service is always incredibly fast. They also offer healthier options the last few years as opposed to their normal fast food burger fair.
8 years ago (18-09-2017)
Wait is always exceptionally long, orders have been wrong maybe 80% of the time, never get sauce when asked and have to ask twice. Also received a cheeseburger with no flipping burger!!! update: 09/24 - Another order with no sauce that was ordered, food barely warm. will make the longer drive to go somewhere else.
8 years ago (24-09-2017)
Service is very slow at times but that's the typical McDonald's. My kids love the playhouse. Not bad
8 years ago (26-08-2017)
Well this time I went through the drive thru ordered a bacon egg and cheese bagel meal with a chocolate chip frappè. I ordered it with the bacon well-done, and the bagel well-done / extra toasted. As I went to pull away I made sure to check my order, it was the incorrect order. It turned out to be a sausage egg and cheese McMuffin. I take the incorrect order in with my receipt (which was ordered correctly) and then explained what I wanted again. I got my bacon egg and cheese bagel but, with nothing on it made well done and now at this point my hash brown is soggy and cold. And the whole time the team working were too busy playing the blame game instead of working together to fix the problem. The last time I went in I walked in to get a coffee since it was a quick simple order, which happened to be a large black coffee. Mind you there are 4 pots of freshly brewed coffee waiting there. The manager skipped over my order 2 times to get other people's orders why was it so difficult to pour coffee into a cup and put a lid on it and send me on my way. I had to ask her 2 times for my coffee and with an attitude she asked one of her crew members to get me my coffee. I am very dissatisfied with both these visits. I am not one to complain especially since I have worked in the food industry for over 12 Years and I have been coming to this McDonald's location for the past 2 Years and service has been great but, the service has been absolutely dreadful for the past few months. You have now lost a loyal customer and I plan to spread the word. You folks need to improve your service before you lose anymore loyal customers.
8 years ago (27-07-2017)
Not sure what happened here. Ordering went smoothly. Then I was asked to pull forward and wait for the Egg McMuffin. Took a looooong time and somehow it was not fresh or hot.
8 years ago (30-07-2017)
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