McDonald's

Reviews, get directions and contact details for McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.

Address: 195 N Main St, Andover, MA 01810, USA

Phone: (978) 475-9854

Website

State: Massachusetts

City: Andover

Zip Code: 01810

Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: 5:00 AM – 12:00 AM
Wednesday: 5:00 AM – 12:00 AM
Thursday: 5:00 AM – 12:00 AM
Friday: 5:00 AM – 12:00 AM
Saturday: 5:00 AM – 12:00 AM
Sunday: 5:00 AM – 12:00 AM

Update Info

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Reviews

This is the worst McDonald's that I've ever visited. 
Consistent and excruciatingly slow service; drive-thru is terrible. Horrible customer service - it seems like punk kids are running the establishment with no fear of reprisal from management (or lack thereof, especially in the evening hours). 
The food quality is totally Hit or Miss; they will absolutely serve you meat that has been sitting for hours, it's happened to me more than once.  

Obviously this is a direct reflection, and demonstrated example of poor management, and/or absentee ownership! I am 100% convinced that the ONLY reason they manage to stay in business at this location is attributed to McDonald's 63 years of name/brand recognition, accompanied by the fact that this restaurant happens to be in a great physical location.

I would be willing to place a bet that if a Wendy's, or even a decent Burger King opened a restaurant in close proximity to this establishment, they would put this particular McDonald's OUT OF BUSINESS in less than 6 months, GUARANTEED! 

But don't take my word for it, all you have to do is scroll through and read the high-volume of similarly negative reviews on this location!

In closing, I really don't understand why McDonald's corporate would allow this particular location to be such a stain on their respectable brand! 

And Shame on you current Ownership for allowing this to continue! Just read the ridiculously large number of terrible reviews (that have been continuously posting over a long period of time) and YOU allow it to continue. You should be ashamed of yourself as a professional, and a business owner in the food service industry! Your customer base has been speaking loud and clear and it's up to you on what you choose to do with this constructive criticism. 

If you're not willing to put in the time, effort, and commitment to get this restaurant operating to it's full potential, then you should just do the community you serve (McDonald's loyal customer) a favor and sell the FRANCHISE to someone that is willing to turn this location around. 

Not to mention that just based on the location, and the lack of competition in the area alone, with a little effort, and proper management, The profit margins at this location would absolutely go through the roof - As a business person, what more incentive do you need to do the right thing???

 7 years ago (30-03-2018)

Service is pretty quick.  Biggest complaint about this location is that the bathrooms are small and single serve.

 7 years ago (09-04-2018)

Probably my least favorite McDonald's.  Employees are rude, they don't wear uniforms, they take breaks in the dining room and yell across to eachother as if they're at home. The register doesn't work and/or the employees just don't know how to work them properly. No one ever knows how to scan the phone app for the discount offers. I only go here because it's the closest one and everytime I remember why I don't like it here.

 7 years ago (06-02-2018)

Service took at least 20 mins waiting on the drive thru. Kids working today were socializing instead of giving customer service

 7 years ago (20-03-2018)

Good place to get a quick bite to eat

 7 years ago (06-04-2018)

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Reviews, get directions and contact details for McDonald's

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