McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 2624 Dean Bridges Rd , Augusta 30906, GA, US

Phone: (706) 793-9224

State: GA

City: Augusta

Zip Code: 30906

Opening Hours

Monday: 05:00-00:00
Tuesday: 05:00-00:00
Wednesday: 05:00-00:00
Thursday: 05:00-00:00
Friday: 05:00-01:00
Saturday: 05:00-01:00
Sunday: 05:00-00:00

Update Info

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Reviews

Excellent Service Provider especially being prompt on virtual and online orders; in comparison to other McDonald's. Receipt Paper  needed in virtual portal payment system.   Parking: Clean and well manicured landscaping. Spaces and lines high visibility.  Kid-friendliness: Always a friendly place for all.   Wheelchair accessibility: Wheelchair  accessible

Had mobile order and checked into app updating parking space number to let them know to bring it out. Ordered ten minutes prior before leaving house, extremely simple order. 2 Oreo frappe s, 2 Big Mac combos, regular no lettuce and medium drinks. It started raining and lightning so I didn't want anyone to come bring my order out and possibly get hurt or wet so I went inside and told associate at counter who I was and what parking # I was checked into.  The app said my order was completed and ready to pick up however I watched my bag with the big number 4 sit on a counter for 20 minutes while I told 3 different employees who asked who I was and again what parking space I checked into. They made the frappes about 15 minutes after the order said ready to pickup because I seen a couple employees having a private side conversion while making them and they placed them on hot counter. An employee finally put a bag on takeout shelf while telling me they were just waiting for my fries. I assumed the bag was part of my order but she snatched it and said it wasn't mine but she pushed it towards me so that was weird but okay. So I waited 5 more minutes and associate asked my name again and realized it was my order. I don't know why she assumed the only order waiting wasn't mine because I didn't look like the name? Nevermind I answered politely when asked by each employee, about 5 total, my name and check in spot number over the course of this 25 minute adventure.  The drink machine was out of syrup for most choices and no ice but at that point I didn't care to ask anyone working to fix them in back for fear it would be another 25 minutes . Did have a delightful, mostly one sided conversation with a self described neighborhood local woman who told me unsolicited  that she never leaves home without her pew pew especially since she doesn't need a permit anymore according to her. She probably concealed it in her cookie monster pajama pants I reckon. She got her stuff before mine despite ordering 20 minutes after me but I wasn't mad to cut the convo short.  1 out of 10 if I had to give any score. The food was inedible as assumed as well. Womp womp. I didn't see anyone resembling a manager, but to be fair I didn't ask for one since I'm not a Karen, not naming names or trying to get nobody in trouble. Just an honest opinion of expectedly terrible food with unorganized unmanaged staff without direction.

When we got there, the line was backed up and they were pretty busy so I do understand certain aspects of it, however with them being so busy at the time, there should have been no reason for me to get old cold fries.Food: 1/5

Went through the drive-thru speediest service, very nice drive-thru cashiers, and my food was hot. My burger was fixed just like I like it with the extra pickles. Thank y'all for the good work please keep it up.Food: 5/5

The staff is always rude the food is cold and very old this is getting out of control I ordered a quarter pounder and the meat is so old it don’t make any sense I also ordered a fish sandwich no tarter I opened the bun and there was black spots all over the bun the person that made it had to notice is and still served it anyways smh this particular McDonald’s has to be stopped

Finally got my order at 8:28 pm . Went through drive cause I was expecting faster service ended up waiting 20 minutes for an average order . Got handed the wrong drink 3 different times . Also order a 10 piece nugget and got one sauce pack

They took 15 mins to take my order, walking past the register while me and my daughter was waiting, and they took forever to hand me my food, and this was while i was dining in.

Where to start? 1st they messed up taking my order at the drive thru. 2nd it took 30min jus to get my food 5bts meals . mean while everyone getting food going round me. Then they bring the food out and still forgot my order piece by piece. I had to go in like 3 times to get the rest of my things. We left and my son ate half his food and found something in it. Mind yu my now 8 going on 9 and has a his teeth. I took the food back. All of it and they tried to only give me partial of my money back. They refuse to give me money. They even called police. While I was there 3 other people ask for they money back too. I normally don't write bad reports but this place needs different management

Had two separate orders today both were wrong one of the orders they gave me an iced coffee without me knowing it and I am allergic to coffee beans when I ordered a chocolate milkshakeFood: 1/5

Served me and 50 other soldiers in the span of half an hour. Great customer service and effiiciency!Food: 5/5

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