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Reviews, get directions and contact details for Medlars

Medlars

About

Medlars is San Antonio's premier custom jewelers, jewelry restoration experts and gold, silver and platinum traders.

Story

Trust is more valuable than gold and your trust in us is priceless! That’s why Medlars is one of the few jewelers in the United States to provide open viewing of all work being performed, one of the few to digitally record every work station, and one of the few to automatically insure their customer’s jewelry while in the custody of the store.

Very few San Antonio jewelers even have a Master Jeweler on staff. Medlars has two. In fact, the combined fine jewelry restoration and custom jewelry design experience of our staff is more than 100 years. The credibility we’ve worked so hard to cultivate has resulted in thousands of satisfied customers, and recognition from the U.S. Mint as San Antonio’s leader in precious metals trading.

We guarantee ALL of our work and materials to be free of defect for a period of two years from the date of purchase. We will replace or repair as necessary any defect at our cost. This includes all parts and labor. Our guarantee does not cover damage caused by abuse or accidents. We guarantee the silver, gold, or platinum purity of our jewelry, our custom design, and our restoration work. We further guarantee our stated weight and quality of the stones we supply.

If within 90 days of your purchase, you find a diamond with the same specifications, graded by the same gemological laboratory, at a lower price in the United States, Medlars will match it and give you 10% of the difference.

Every finished ring (not just a simple solitaire but EVERY ring) purchased at Medlars includes free sizing, free appraisal for insurance purposes, plus free lifetime cleaning, maintenance inspections, and polishing. At Medlars, your purchase is the beginning of a lifetime of our personal attention and care.

If, for any reason, you are not completely satisfied with your jewelry purchase, you may return it within 30 days of the purchase date for a full refund or exchange (not just a store credit).

Custom designed jewelry is not returnable.

You may trade in your undamaged diamond, purchased from Medlars, for any diamond at least twice the trade-in value of your diamond. The trade-in value is your full original purchase price excluding sales tax and any labor. Colored gems are not eligible for trade in.

Address: 7115 Blanco Rd, San Antonio, TX 78216, USA
Phone: (210) 342-5191
moc.yrlewejsraldem@ecivresremotsuc
State: Texas
Zip Code: 78216


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Reviews
There is no other place with the experience Medlars has in making custom jewelry. I jammed my finger and had to have my wedding rings cut off. I took them in to remake my rings into a completely new design. They worked with me on a new design, showed it to me on a computer prior to starting work and then I made changes. Once I got exactly what I wanted, made a stunning new ring. I get compliments on it all of the time, but best of all, it's the only one that exists.
9 years ago (15-08-2017)
I never thought that I would be able to make the ring of my dreams, but Medlars made the experience easy and painless! My grandmother had given me her wedding ring and it really wasn't my style. I wanted to keep her memory alive by using the diamonds in my own ring. I showed Medlars the style I liked and they took it from there. I was able to see the design and make changes along the way. Grandma would be proud of my new ring"
9 years ago (10-07-2017)
I seriously cannot express how satisfied I am with their services. They made absolutely breathtaking designs from some old family rings. I need to particularly note how helpful and amazing Chapman Stout is. If you're looking for jewelry I definitely recommend you talk to him before you go anywhere else.
9 years ago (22-08-2017)
Yesterday, I brought in an earing that needed repair. Both Leanna and Lillian went way above and beyond to fix it themselves using glue, patience and their creative talents. They were so helpful in fixing the problem and saving me additional costs. We have been using Medlar's for 20 plus years and they are honest, ethical and always provide superior customer service. Thank you Lenna, Lillian, and the Medlar team.
9 years ago (30-09-2017)
Stopped in because heard wonderful things about custom work. Preface this with I'm 5 feet tall and weigh 104lb. A man, dressed in a suit followed me around entire store. I stopped to ask if I had done something wrong. His reply was "you said you were only interested in looking , not buying and you make me nervous". NERVOUS?? This man was AT LEAST a foot taller than me and outweighed me by a minimum of 50lb but my small, well dressed stature, in name brand clothes, shoes, and purse scared him. There were other customers in the store and my embarassment was palpable. I was doing nothing but enjoying myself by choosing a diamond bracelet for my grandmother. I had just come into quite a sum of money and wanted to get something for my grandmother that she could have never gotten for herself. She worked hard her entire life, raised me, always told me I was special and could do whatever I set my mind to and she deserved the biggest gift I could find for her (along with a big hug as she cried uncontrollably). This store and proprietor lost a massive sale as I spent approx $10,000 eleswhere. As she is such a wonderful Woman who deserves everything life has to offer, I gave her some much needed cash as well, that could've been spent at that awful mans store! I still don't know what I did that made him so "nervous" (especially as all of his cabinets were locked!). I've never committed or been accused of a crime in my life and this horrible man made a huge mistake by judging a book by its cover!! It's my sincere hope that others read this post and think twice before spending a single dime in this store! In my opinion, Anyone who happens upon large sums of money , as I did, should spend it on the homeless before they increase the income of MEDLARS JEWELRY STORE. Unless you enjoy being humiliated , degraded, embarrassed and looked down upon....DO NOT SHOP HERE....EVER!!! In fact, should the opportunity arise, flip the switch on him, wait until other customers are in the store and degrade his "custom pieces" and let him know he "makes you nervous" by stalking you around the store!! I DONT THINK I CAN MAKE IT ANYMORE CLEAR.....STAY AWAY!!
10 years ago (25-01-2017)
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