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Reviews, get directions and contact details for Memorial Hermann Surgical Hospital First Colony

About

Memorial Hermann Surgical Hospital – First Colony is a trusted source of surgery, imaging and emergency services across the Sugar Land area.

Story

At Memorial Hermann Surgical Hospital, we don’t just treat conditions. We treat people.
You’ll receive outstanding surgical care in a safe, comfortable and welcoming environment — the place we trust to treat our own families. Our commitment to excellence in patient care has earned us Press Ganey scores that rank among the highest in Fort Bend County.

You’ll discover a patient-focused alternative to a hospital for your surgical procedure and immediate recovery. And you’ll enjoy an atmosphere where patients receive not only the best in surgical care, but a level of personal attention unlike anywhere else.

Address: 16906 Southwest Fwy, Sugar Land, TX 77479, USA
Phone: (281) 243-1000
State: Texas
Zip Code: 77479


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Reviews
I was a tad disappointed my surgeon didn't have rights in katy so I had to drive down here but I got over it quick! Everyone is so caring and thoughtful. From the admitting desk, to the man drawing blood, to the entire surgical team. Shout out to Caitlin, Laura, Chastity and Mary! They were all so sweet, attended to every need, and made me feel very well cared for. Thank you all. Highly recommended.
7 years ago (07-09-2017)
Great Staff and Service. Unfortunately cost of an MRI here with my insurance (in network) was about 4x that of other places in Sugar Land. Lesson Learned, shop around for other MRI facilities after a Doctor referral.
7 years ago (20-09-2017)
Just want to start off by saying this place is very professional, they handled me with great care and if I were to refer anyone it would definitely be to go to this place. When your getting your MRI Miguel puts on a wonderful selection of music, in fact its so calm I almost fell asleep. They have an Open MRI, which most places do not have and they even accommodated my size. As far as a rate for this place I would definitely give them a 10 out of 10. My experience was by far amazing
8 years ago (22-09-2016)
The facility and staff are very efficient, knowledgeable, and professional. My research shows the contracted USAP (anesthesiologists) are in network which is mandatory by me. The nurses are contracted with the facility for turnkey facility services and I will not receive a seperate bill. I established that my surgery did not require out of network contractors and at this early point I don't think there were any uninvited contractors in the surgery room ready to bill me. I will follow up on this point if needed. So I give Memorial Hermann Surgical Hospital a strong 4 Stars. Follow up: 'A Peters Inc.' supplier of durable medical equip. and medical supplies surprise billed my insurance company (and thus my co-insurance liability). It is for the pneumatic leg compression bags; price is $2000 ($1000 per leg). The ramification is that typical of the medical industry I was NOT notified by Memorial Hermann Surgical Hospital; I could be subject to the entire bill if my BCBS insurance provider refused to pay. I found out there is an unscrupulous game played where the medical services equipment biller will appeal the first denial of payment. Then if denied again the medical equipment provider will 'zero out the billing charge' and take the financial loss. This example is one of the many underlying cost overrun reasons that plague the medical industry and drive sky high medical costs and our insurance premiums in America. -------------------------------------------------- The following did not occur to me this time, but has occurred to me the last time for a similar procedure. It is worth talking about: This same practice is performed by unscrupulous surgery assistants that refuse to contract with insurance companies or the surgical facility. These surgery assistant people are for the most part NOT identified in the surgery order and so YOU the patient are LIABLE if the surgery assistant chooses not to zero their billing upon failure to collect from the patient's insurance. Beware of these people prior to your surgery.
8 years ago (05-01-2017)
I MUST THANK U FOR A GOOD EXPERIENCE. Miguel is a excellent person . His service is the best. We need more like him. Thank you Walter Epps
8 years ago (14-10-2016)
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