Menards

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Address: 12701 Middlebelt Rd, Livonia, MI 48150, USA

Phone: (734) 261-1470

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State: Michigan

Zip Code: 48150

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Reviews

First time in this store. Very surprising for a hardware store. They have a very unexpected selection of products. There are the typical hardware store selections, but more of them. Then they have a limited grocery section, sporting goods, pets and a nice seasonal section. I found some fun games for the kids in the seasonal section. Home Depot better watch out for this company. 

 8 years ago (02-07-2017)

MY experience Saturday was different from all others.  There were 2 men inline with attitudes.  I told by customer service to park in next line so she can hand me my large bag they held for me.
    The 2 men wanted to harass me over and over again! They were acting like children bullying their way on me.  Your Security, handled it very well I was proud of them.

I thank them very much.

Robert Lee

 8 years ago (13-08-2017)

Don't bother with their Order Pull and Pick Up. Charged me $12.60 to pull and get my order wrong. Menards needs to put an error checking process in place (think scanners) if they want to charge me to pull my order.

I ordered four (4) Legrand® TradeMaster® White 3-Way Illuminated Decor Switches as a part of my 9 unique item, 20 total item order. Instead of the four (4) 3-Way Illuminated Decor Switches, I got one of what I ordered and three similar items I did not order [two (2) 1-pole Illuminated Decor Switches and (1) 3-Way Decor Switches (not illuminated)]. They took the three wrong ones back to correct the order and came back with another correct item and another two incorrect items (two (2) 3-Way Decor Switches [not illuminated]) that apparently had the same item number. Finally got my order right on the third try. The staff were nice and apologetic, but that doesn't change the fact that I paid for the order pull and Menards mismanaged.

The point of pulling my order in advance was to save time. I ended up at Menards for ~45-50 minutes. I'll just get it myself next time to save time and money.

P.S. - Just got home and realized they also got me the wrong air filter size. Label on the air filter with my order is the size I want, not the size of air filter. 

 8 years ago (10-07-2017)

I have a limitation; a spinal injury has limited my walking and lifting. I needed 4 bags of top soil, and  to have them loaded into my car.
Eric got me a chair (their are no benches for any person to sit while waiting) then had other personnel to bring the product up front. I made the payment and Eric loaded in the trunk for me. I appreciated his courtesy and only wished I could have taken him home to unload as well. Amenities like those shown by your staff should never be taken for granted, by customers nor the corporation.

Thankfully,

Walter Nelson

 8 years ago (16-06-2017)

I love Menards. I get the best prices on a lot of products from them. I still go to home Depot for a few things.

 8 years ago (16-07-2017)

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