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Mercy Health - Clermont Hospital

  1. Ohio
  2. Clermont Hospital

Reviews, get directions and contact details for Mercy Health - Clermont Hospital

Address: 3000 Hospital Dr, Batavia, OH 45103, USA
Phone: (513) 732-8200
State: Ohio
Zip Code: 45103


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Reviews
Heartless people. My cousin nearly cut his hand off with a tool. All they did to help him was put 25 stitches on him. They didn't even numb him or give him pain pills. That fricking pathetic! Terrible hospital! I do not recommend going here.
9 years ago (29-08-2017)
I had the best treatment ever at the ER. I felt I was in good hands with great professionals, since I got to the door of the Hospital. Most grateful!
9 years ago (11-10-2017)
HORRIBLE customer service. Was contacted the night before my procedure for pre-registration. NONE of my information was correct in their system, even though I had previously been seen at the facility. Also, be aware they will require you to pay a large deposit BEFORE any service has actually been performed. When I questioned the pre-registration employee as to the reasoning, she just stated it was hospital policy and gave me no options as far as splitting the cost. When I called later to verify that this was indeed a hospital policy, I was informed that surveys suggested people were more likely to pay before rather than after. When I asked what would happen if someone were unable to make that payment (as it was never even brought up during scheduling), the agent laughed and rather condescendingly told me there's always loopholes and I should have asked about payment options. I'll keep that in mind the next time I'm in excruciating pain during surgery prep and a hospital representative tells me I have to pay the fee in order to have my procedure performed. I have NEVER heard of a hospital having such a policy (and multiple employees from a separate area hospital couldn't even believe Mercy does this to their patients).
9 years ago (29-09-2017)
I was just escorted by security for the second time from Mercy Clermont. I am convinced due to the fact Dr. Ray was on duty at the E.R. the first time i was escorted out and today also. Yes, Dr. Ray was on duty again. Seems to me Dr. Ray is to blame... he is un-professional, has an attitude and holds his ego over his oath as a doctor. Very questionable as to him being qualified to work or serve as a medical professional. They claimed that their computer system was down! How can you claim to be a decent E.R. if you have flaws in your computer system that potentially could cause pain or death while trying to fix a "computer error"! I have a serious spine infection and was refused treatment that i have a right to have. I was extremely calm and patient while waiting for the problem to be fixed, simply reminding the nurses that the wheelchair i was in was causing extreme pain and it would be nice to speed up the fixing of the problem. This was portrayed as hostility even though i was in a wheelchair unable to move, simply sitting waiting. Then four male security and one female proceeded to my room, t2 and they said out loud he is in t2 as well as stopping my father in the hall just feet from me that they were to remove me from the premises. My father said i will take him and he did as they followed us out of the E.R. doors. Even though the hospital staff refuses to admit that they were kicking me out and refusing to treat me.The woman security even fallowed us to my fathers car to retrieve the wheel chair! I go to this same hospital every day to get I.V. antibiotics and they know how bad my pain is! I am disgusted by the behavior of the staff, Dr. Ray (er) and security. Im sure your stars will keep dropping as long as you have second rate Dr's on staff. I also know that any Dr. working at a little hospital in the middle of nowhere is usually of the lowest of pay, professionalism, knowledge, experience, ability, and last but not least was the only job Dr. Ray could get! We all know this to be true. Good Dr's work at larger respectable hospital with numerous Dr's on duty, right Dr. Ray? Good day to all the rest of the employees who have to deal with this unprofessional Dr. Ray (er) Mbbercy Clermont.
9 years ago (19-09-2017)
I have been to Mercy Clermont many times and have always had the best of treatment and found everyone I have encountered to be very professional and kind. My husband has had many tests there and always comments on how nice everyone is. Not sure what happened to the other person but I would rate Mercy Clermont A+
9 years ago (13-06-2017)
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