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Reviews, get directions and contact details for Mercy Hospital

About

Mercy Hospital carries out the healing work of Christ by providing clinically excellent, compassionate health care for all, with special concern for the poor and disadvantaged.

Story

Mercy is a not-for-profit community health care system sponsored by the Sisters of Mercy of the Americas, Regional Community of Portland. We are also a member of EMHS.

Established in 1918 by the Catholic Diocese of Portland and the Sisters of Mercy, Mercy Hospital’s mission has always been to carry out the healing work of Christ by providing compassionate, accessible, clinically excellent health care, especially to the poor and disadvantaged.

Mercy Health System of Maine encompasses five unique campuses, three of which have inpatient beds (230 beds total). And at our flagship State Street and Fore River campuses, all rooms are now 100% private, enhancing a speedy recovery and a more restful, less stressful stay for our patients.

The Mercy system provides a broad mix of medical, surgical, and outpatient services. In addition, we bring the Mercy Difference closer to you and your family through a growing number of family and specialty physician practices and several important community-based programs throughout the region.

Mission

To provide clinically excellent, compassionate health care to all with special concern for the poor and the disadvantaged.

Address: 144 State St, Portland, ME 04101, USA
Phone: (207) 879-3000
State: Maine
Zip Code: 04101


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
My mother needed to go to ER on State Street. She is 90 on a blood thinner, diabetic. She was unable to walk, weak, and confused. She got there by ambulance by 8 AM...I got there by 8:30. Ironically in the bed next to her was a woman her age and from the same place, The Atrium. There was only one doctor. Mom went for a couple of tests. When nurses came they were nice. The doctor was passive, indecisive, and saw him 3 hours later! The woman next to mom got attention, a specialist, a PT, offers of food and water. We were ignored! We were there for 9 hours!! We finally saw the doctor again and a PT after 5 hours to determine she needed to stay for observation for safety. All this time my diabetic mother who did have a very high blood sugar had no water or offer and we both had nothing to eat all day! I went from angry to crying!! I am changing her to MMC. We will NEVER go back to Mercy!!!
8 years ago (18-11-2017)
Great hospital and great staff. Emergency room waiting is a lot less than it used to be.
7 years ago (23-01-2018)
We went to the urgent care at the Fore River Campus. The PA who worked with us seemed like she had a personality disorder. She pulsed constantly from defensive to aggressive to overly sweet. I was very uncomfortable and it was almost impossible to communicate with her. I have no idea how she still works with people.
8 years ago (05-11-2017)
I had a heart attack; was at Mercy at 9 am on a Friday. They finally shipped me to MMC on Tuesday at 2pm. I laid in an unchanged un made bed for 5 days so this hospital could collect the dollars. If you think heart attack go to Maine Medical Center.
8 years ago (26-09-2017)
We were treated very badly -- starting with a doctor in ED who told other docs and nurses that patient was drug seeking and high, though a tox screen was NEVER performed. Even made us be searched by security just to visit! Have waited for more than 2 weeks for a callback from President's office in response to my detailed call. Patient Relations NEVER responded to three different messages. Customer service stinks. Patient empathy is non-existent. He was treated like a dirty stray dog, rather than a complete human with complex medical issues.
8 years ago (23-05-2017)
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