Mermaid Car Wash

Reviews, get directions and contact details for Mermaid Car Wash

Address: 526 Grand Canyon Dr, Madison, WI 53719, USA

Phone: (608) 833-9274

Website

State: Wisconsin

Zip Code: 53719

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

Similar places near

Mister Car Wash 4 miles Great service and good quality! I like that you can stay in your car while it is bein...

Magic Wash Inc 4 miles Came here for the dog wash and it was a complete waste. When we got there my dog was ...

Mister Car Wash 5 miles This University Avenue location is excellent. The East Washington location did a terr...

Mister Car Wash 7 miles I have been to Mr Car Wash twice now and I will NOT go back! This place does a terrib...

Madison Auto Detail 10 miles I just had my SUV detailed here last week and it came out looking like it did at the ...

Magic Wash 10 miles Well maintained. Automatic wash could be better, maybe have one touch and one touchl...

Mermaid Car Wash 10 miles Not good. 25$ for a bad wash. They charged me for there pearl package, there was sti...

Suds It Up Car Wash 12 miles I’ve been using this car wash for my vehicles for a couple of years now and I’ve alwa...

Pro Image Car Wash 32 miles Absolutly LOVE this place. Been coming here for almost 3 years now. Always satisfied!...

Auto Spa 35 miles My debit card was charged twice for the automatic car wash. Tried to call and reach o...

Sponge Spa Car Wash Five Points 35 miles Very clean and well maintained. Attendant on duty. Free vacuums with a wash--but they...

Auto Spa 36 miles Great car wash, auto wash dryer could dry longer

Splash & Dash Auto Wash 40 miles I went here for the Dog Wash. My first complaint is the water temperature. It's way t...

Fine Details Automotive Detailing & Mobile Electronics

Fine Details Automotive Detailing & Mobile E... 40 miles I've heard people having problems with them but they've been great for me.

My Car Wash 42 miles Definitely quick wash, although I paid for the top wash, I was not satisfied with the...

Shimmer Car Wash & Detail 52 miles Staff was friendly and knowledgeable about the different options. Car looks better th...

Soft Touch Car Wash and Detail Center 56 miles Just not worth paying that much even for basic. Go and get an one thats automatic or ...

River's Edge Wash n Lube 61 miles Service was fast, staff was great. However, being a new customer, $73.00 for just an ...

Reviews

My car looked great until I looked at the back near the license plate. There was a layer of dirt still on it next to the license plate about a square foot in size. How do you miss that? I've been there twice now coming out with a dirty car. I'm beginning to think this isn't a coincidence

 9 years ago (14-01-2018)

I come here whenever I need a car wash, as it’s the closest place to my house. They do an acceptable job on the basic drive-up packages and are generally quick. 

Today I had an appointment for one of their longer services, a 2-hour interior clean detail for $80+tax. I made this appointment 2 weeks ago. I dropped the car off at 8a. I had to wait in line with the drive-up cars which I find odd, they should have a lane for appointments. I left to do some shopping at surrounding stores since their ‘waiting area’ is 3 chairs in the lobby, and showed back up at 10a to pay and pick-up. 

It wasn’t ready so I sat down to wait. 15min later I went up to ask if my car were ready yet. The gal called out to the shop and they told her it would be another 15min. At that point a 2hr service was actually taking 2.5hrs, making me 30min late for the rest of my day. 3 stars. 

I knocked off another star when we climbed into the 2nd half hour after my car was due to be finished. If this service takes longer than 3hrs (originally scheduled for 2) I’ll knock it down to 1 star. 

I have very little give-a-damn that they were busy with drive-ups because they should have been staffed appropriately for my appointment plus their early morning rush - and when their manager saw that today was going to be sunny and clear they should’ve called more folks in to work, expecting to be slammed.

Edit to add: took off the last star because they didn’t properly wipe the interior and my wheel, shifter, and brake have made my hands greasy AND when I got out of the car at home, my butt was damp. If my service took 45 extra minutes and it’s 30-something degrees outside, my seat better be dry as a bone.

 9 years ago (16-12-2017)

Don't waste your time or money - really lousy car wash. They used to be good years ago, but now they just send your car through as fast as possible with no quality or thoroughness. Car was still dirty outside and inside.  And it's a new car,, so wasn't really that messy to begin with. I paid for extras that weren't done. They offer to send you through again, but the wait wasn't worth the trouble.

 9 years ago (22-11-2017)

Hesitantly took my new(er) vehicle to Mermaid.  I was nervous the wheel tracks/machine would damage my wheels.  Sure enough, wheels were scuffed when the wash was complete.  I spoke with the manager and of course, neither of us could prove when exactly the damage was done.  However I am very sensitive to the condition of the wheels from prior problems so I am confident they were not damaged when I entered Mermaid.

Needless to say no resolution was offered.  They are adamant it did not happen at Mermaid and I am adamant it did.  There was no damage to my wheels before entering the wash.  Their machine made contact with my wheels.  Now there is damage.  Seems pretty straightforward.

No follow-up yet from the company, even after filing a complaint with the BBB.  Doesn't seem like customer service is high on their priority list.

 9 years ago (01-11-2017)

Thanks for the great service. Don't let the line around the corner on warm winter days fool you, the staff is very proficient and quick.

 9 years ago (23-01-2018)

Comment on this business

Map, Satellite View
Street View

to add Mermaid Car Wash map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=mermaid-car-wash&id=1272668&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/mermaid-car-wash-i1272668.html" target="_blank" title="Mermaid Car Wash">Mermaid Car Wash</a></p>

Reviews, get directions and contact details for Mermaid Car Wash

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies