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Metro Lock & Safe Inc.

  1. Metroplex
  2. Laveen Locksmith
  3. Phoenix Locksmith

Reviews, get directions and contact details for Metro Lock & Safe Inc.

About

We offer our customers in the Phoenix Metro area Locksmith Services such as: re-keying, key cards, security systems, lock changes, safe locks and more.

Address: 10209 N 35th Ave #127, Phoenix, AZ 85051, USA
Phone: (602) 663-9828
moc.efasdnakcolortem@selas
State: Arizona
Zip Code: 85051


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Reviews
My tenant called me about a lock issue and 20 minutes later a very nice man (Steve) was there to help. It wasn't a quick fix but he was thorough and included me in everything. Even went the extra mile and realigned my front door and repaired an extra lock while he was there. Huge help to me since I live out of state. My tenant said great things about the service and the quality of work. Saving this # for any future use. THANK YOU STEVE!
8 years ago (19-04-2017)
Called to schedule and they were here in about 30 minutes. Job was done in about 30 and works great. Called around to several places before I asked them to come out for free quote and there price was also reasonable, right in the middle of all the calls I made. Very happy customer. Highly recommend and will use them again If I need locksmith.
9 years ago (11-11-2016)
Not good at all. I called Metro and spoke with a very pleasant women Lori, i couldn't get my safe open and told her i was going away on Saturday and desperately needed my passport out of the safe,she said she could get some one out there same day to get it open, i asked her what the charge would be, she told me 150.00 i said great send him. I got a voice mail about an hour after i talked to her and she said she could not get someone out to my location, however, promises to have someone out the following day if that would be ok, I again explained the urgency of my situation and asked if she was sure ,she replied yes between 10 & 12, she was very nice and insured me that they would get it open and if they did not there would be no charge, i said ok. I was waiting that day it was around 11:00 and i got a call who identified himself as the manager of Metro and he told me that i was given the wrong information and now the charge was to be 400 dollars or they are not coming. No apology for the mis- information i was given, no 10, 20, or 30 % discount, no we will honor that rate ,nothing! The only thing this guy was, he was absolutely rude and no customer svc skills whatsoever, so ok i wasted 2 days now on a time sensitive matter because i called Metro, i told him that his customer svc skills needed some work and that i was going to write a very bad review. His reply was ok, i also told him since he was the manager i was going to share with the owner his treatment of my situation. I did this because I have been self employed with employees my whole life and if someone was possibly ruining my business i would very much like to be made aware. He said ok. I would not recommend this service and would not even trust a company that operates like this in my home. David
8 years ago (12-05-2017)
Excellent saved me a lot of time and money. They earned all my future business. I highly recommend!
9 years ago (15-02-2017)
FAST, efficient and honest! Describes our locksmith guy, Eddie, from Metro lock services. We own a small pest & weed control business and had small "crisis", with our keys locked in our truck. we called Metro and another company, we made a HUGE mistake by going with the cheaper quote of $44 . The other guy showed up late, and tried to sell us that the quoted service was now $215??!! what a waste of time...... we called Eddie back and he was here in 15 minutes and we paid EXACTLY the price we were quoted, $80! thank you Eddie & metro, for your integrity and timeliness! bugsy pest control Chris
9 years ago (07-11-2016)
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