Metro Paws Animal Hospital - Skillman

Reviews, get directions and contact details for Metro Paws Animal Hospital - Skillman

Address: 1910 Skillman St, Dallas, TX 75206, USA

Phone: (214) 887-1400

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State: Texas

Zip Code: 75206

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Reviews

Wonderful people. You can really tell that they care about the people and pets that walk through that door. They actively listen, they communicate effectively, and work with you to find a solution to any problems you may have. I have went through two deaths with them, and each time they were respectful and understanding of what a troubling decision that is to go through. Their customer service is also wonderful, and they are always happy to take their time with you and explain everything thoroughly so you can make the best decision for purchasing medications and stuff like that. I am sad that I am no longer in the area and thus will not be seeing them again. Definitely recommend.

 8 years ago (13-04-2017)

After only having my new puppy for 24 hours he started to display signs of Parvo.  Having never visited a vet clinic in this area, I called the nearest one (Metro Paws Skillman) and it was (luckily) the best choice I could have made.  I called ahead and discussed his symptoms and was told "Can you be here in20 minutes?  I don't have any openings but we'll fit him in."  It was exactly what I wanted to hear and we arrived 20 minutes later.  We waited less than 10 minutes and were met by the vet tech KAV who explained to us she would test his for parvo first (which unfortunately he was positive for.)  She spent plenty of time with us explaining not only the virus itself, but also the treatment options at their location, at a 24-hour location, and a home treatment option.  We were then given time to choose and seen by the veterinarian who helped us make our decision.  At the end we were billed (very reasonable for the treatment we were given) in private due to the contagious nature of his job, which I think was very responsible as we would hate to spread this horrible disease to any other dogs.  To top it all off, I have received a phone call from the staff every other day since the appointment in order to check on his status and answer all of our questions.  Based on this experience, I feel this is a great place to bring your dog!

 8 years ago (12-05-2017)

These people are incredible!  I love them.  We came in at a busy time, but my little Dachshund had a terrible skin, hair issue.  Had begun to scratch all the time.  I couldn't sleep, and felt so bad for her.
They were incredible. Caring.  Helpful.  Really.... I LOVE these guys.
So great to work with.  Very reasonable.  
My dogs mean a LOT to me. [3 Dachshunds] and these guys are the best!

 9 years ago (04-08-2016)

Absolutely outstanding customer service.

 8 years ago (09-09-2017)

Great people, great service. Overall a great experience. 

Of note, there always is a complaint about cost. However, you are taking your pet to the Dr.  They were very consciousness about pricing out each treatment and affiliated costs. They did not try to push expensive alternatives. We feel very comfortable with our 2 large dogs at Metro Paws Skillman.

 9 years ago (31-07-2016)

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Metro Paws Animal Hospital - Skillman

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