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Reviews, get directions and contact details for MetroPCS Authorized Dealer

MetroPCS Authorized Dealer
Address: 115 W Hwy 550, Bernalillo, NM 87004, USA
Phone: (505) 588-2140
State: New Mexico
Zip Code: 87004


Opening Hours

Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM


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Reviews
Rarely know what they talking about. Dont know there products. Went in to get a phone and they flat out denied me cause I wanted the 30 plan. They wanted to give me the 60 plan. I informed them I just want one GB. They insisted they can't make the sale. They called there head store manager and spoke to her. they insisted metro is not owned by T-Mobile. So she hung up on me when I was in process of filing a complaint. Once off the phone the regular in store manager told me she won't serve me cause of my poor thoughts about metro and my personal opinion. I was like WTF?!? Who bans or not serves someone for stating there personal opinion. So save your self a trip this store location is poor in customer service. Does not treat everyone equal and only caters to Spanish speaking only. They discriminate against natives and those who question company policy in good reason. Go to the nearest one on southern and 528 if your near here.
9 years ago (06-01-2017)
Horrible experience. The older lady as soon as I got there said "What do you need?!" Like she wasn't supposed to help me. I told her I needed a charger. She just looked around the place and said she can't find it. Then the younger woman told her it was in some dirty old cloth shelves, so unprofessional. The first charger I bought was okay but broke too easily. The box was for car charger and the charger was not a car charger. It did not fit in the box. The thing you connect to the wall was not for the cable, they modified it. But this time it didnt work at all she said I cant return it because I didnt have a receipt but last time I asked her she said she doesnt give receipt s. This is not the first time she treated me this way. Dont buy them chargers. The phones are good because they dont come from them, they come from the company but anything else is crap.
9 years ago (24-02-2017)
This is my go to spot when I need a phone or help.
8 years ago (30-09-2017)
Good service
8 years ago (25-07-2017)
Great service!!!
8 years ago (27-08-2017)
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