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Reviews, get directions and contact details for Microsoft Store - Chandler Fashion Center

Address: 3111 W Chandler Blvd, Chandler, AZ 85226, USA
Phone: (602) 824-6090
State: Arizona
Zip Code: 85226


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
This store has some of the best customer service I've ever experienced. There was a small issue with a discount not being applied to my purchase and after mentioning it in the store experience survey the management contacted me and went above and beyond expectations in rectifying the situation (offering to give me an even larger discount than the one that failed to be applied). I wish more places had this level of customer care. On top of that, the store is laid out very well making it extremely easy to find any product you are looking for, and if you have any difficulties there are always employees looking to help you. There are also demos for most of the products which allow the customer to experience the prospective device before purchase.
8 years ago (11-11-2017)
Idk if y'all know who Jake is but he's awesome! He was so helpful with fixing my surface pro and he took his time with me and gave me a tutorial with onenote. Whenever I need help, he's my go too. You Rock Jake! Jake is the reason why I love Microsoft. Great customer service.
8 years ago (24-09-2017)
Horrible Customer Service! I paid for an extended warranty on my Surface Pro 4 and every time I need assistance with a technical issue I am experiencing..forget about getting any kind of help! You are put on hold for literally, hours! Horrible, horrible customer service!
8 years ago (20-09-2017)
I hate malls, I hate tons of people more. A guy named Matthew was very helpful in me deciding between a Surface Pro and Surface Book. Very low pressure, asked if I wanted a drink, and let me take my time without hunkering over me.
8 years ago (14-09-2017)
Its horrible experience and will think twice before i buy anything from this store. Sales people have no idea how to check preorders or any products they might have. Received email that my preorder is ready. Waited in store for 30 mins, there were no customers in store and couldn't understand delay. Finally was told preorder delayed but dont know how long the delay is..,, This store represents True Microsoft way... no wonder there weren't any customers!
8 years ago (15-06-2017)
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