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Microsoft Store

  1. Ohio
  2. Beachwood Store

Reviews, get directions and contact details for Microsoft Store

Microsoft Store

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Get the best of Microsoft in one place.

Address: 26300 Cedar Rd #1410, Beachwood, OH 44122, USA
Phone: (216) 755-1380
State: Ohio
Zip Code: 44122


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Reviews
I have had two interactions. The first my Microsoft Band 2 died. I was going to make a warranty claim through my credit card, since it was 3 months out of warranty. I went into get a letter stating it was unrepairable. They offered me a new Fitbit charge 2, and gave me a gift card for the difference. The second was my Surface would not update. They fixed it. They were so pleasant.
8 years ago (05-11-2017)
I needed help with a Windows 10 update for my laptop. I worked with Kenneth who was very helpful. No charge. No hassle.
8 years ago (10-12-2017)
Who is the young black dude I their with the fake microsoft tattoo on his arm is to comfortable in there like the rest of the staff. The customer service that I received was I professional and not even compassionate to regular buying customers.
8 years ago (17-11-2017)
I called to make an appointment for a transfer of data from an older Windows computer to a newer one. When I arrived at the store they said I had no appointment. Nevertheless they successfully transferred (copied) all the data to the new computer and even left the same data on the old computer as a back up. Good idea. They answered a few other basic questions as well. I'm very Happy with their Professionalism and resolution of my issues. Also, I enjoy the look of their store. Nice job! Thanks!
8 years ago (20-04-2017)
Avoid this store at all costs. I purchased a laptop from that started to have display issues an hour after I brought it home. I then returned that and bought another laptop, which instantly had audio issues. I will never be doing business with this store again and urge all of you to avoid buying their defective products.
8 years ago (08-08-2017)
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