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Reviews, get directions and contact details for Midwest Veterinary Referral Center

Midwest Veterinary Referral Center

About

Midwest Veterinary Referral receives referrals in Internal Medicine, Oncology, Surgery, and Ophthalmology as well as 24/7 walk-in Emergency Services.

Address: 17497 N Outer 40 Rd, Chesterfield, MO 63005, USA
Phone: (636) 536-4991
State: Missouri
City: Chesterfield
Zip Code: 63005


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
We had to rush our little Bailey there. Rachel who was her Dr. Was so caring and understanding. Our little Bailey didn't make it,but I just can't thank Rachel enough. Thanks for comforting us at this difficult time.
8 years ago (13-01-2018)
I would never recomend this place to anyone. My dog got hit by a car. My local vet was closed so this was the referal number i got. We arrived there and lilly was taken in to be seen. I told them she was throwing up blood and had very labored breathing. While she was being seen the receptionist ask how i planned to pay as it was due at time of service.. I told her i didnt have any funds as i didnt get paid for a week. I was given the app for a credit card. I was approved for 1200.00. They came and brought me into the room and said the exrays showed no broken bones, but the ultrasound showed a pocket of blood in her stomach. We talked about the cost if surgery was needed and i was told around 4000. I said i had know way to get that kind of money. I was then talked to by the doctor who said she did not think it was anything unusual because of the trama. They kept her overnight and pit her on oxygen and fluids and a antibiotic . she took a few staples to her knee. I was called the next day to pick her up and was told she was stable. I ask about the pocket of blood in her abdomen and was told it was to small to worrie about. They also said she was peeing blood and said it was normal. They wanted an additional 60.00 for the antibiotics and a pain pill. So i said i had no money . they said they would not send me home with the meds and so they gave me 10 pulls of what was a muscle relaxer. The next morning i woke up to lilly laying on the floor and she peeded a puddle of blood. He stomach was swolen and she could not breath. I called them ans the same icu nurse told me they could not even pur her down without the money up front. She died . i truley believe they were aware her condition was life threatening and when they found out all i was able to get was 1200.00 they made me believe she could make it and took my money. I plan to call the card company and try to do something. I will call the board that regulates vets. As i talked to a frind who is goung to school and was told she had classic signs of internal bleeding. I hope they loose there license.
7 years ago (28-01-2018)
The were professional, very easy to deal with and the facilities were nice. It was a real benefit that they offer 24-hour services, because we had a situation on Saturday night and they came through. We felt it was a very positive experience taking out pet here for care.
8 years ago (07-08-2017)
Dr. Otta is the best Optho around! Highly recommend.
8 years ago (28-11-2017)
I just called this location as it is Memorial Day and my vet was closed. I had treated my kitten 2 days ago for worms and have yet to see urine in her litter. I called to just see if I needed to bring her in or if that was something normal following the treatment. The purely incompetent woman on the phone provided NO advice, but simply said "yea...I'm not sure if your vet is closed or not..." and just paused. I said "yes they are..." and she responded with "yea we can't say anything without having seen your cat first". As much as I understand that, I honestly could not even continue the conversation. Why would you need to see my cat to tell me how long is too long not to see urine? I immediately called Animal Emergency Hospital in O'Fallon and the woman I spoke with was extremely kind (and clearly passionate about what she does) and made me feel much better about what to do! I would NEVER take my animal to this hospital and I will be sure to spread the word. Poor, poor service for the first person to talk to! It saddens me to see poor customer service especially when I know numerous people needing jobs! Thanks for the quick understanding to never go here!
8 years ago (30-05-2017)
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