UnityPoint Health

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"As your partner in health, we’re dedicated to making it easier for you to live well—so you can show up for the moments that matter most. To us, people are more than patients. We work together as a team to champion high-quality, low-cost care. Our providers and services span hospitals, clinics and at home settings across Iowa, Illinois and Wisconsin. Our presence in metropolitan and rural communities allows us to innovate through partnerships, organizations outside of healthcare, and our family of team members remains dedicated to shared values that put our people first. Because you matter to this world, and we’ll show you just how much."

Address: 3411, 3714 Ingersoll Ave, Des Moines, IA 50312, USA

Phone: (515) 309-6011

Website

State: Iowa

City: Des Moines

Zip Code: 50312

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

First time at this facility. The laboratory worker, Cassie C was amazing. She was friendly, courteous, and overall outstanding worker. She is the reason this facility received an overall 5 star rating.  The facility itself was dated. Could use new deco. However, overall, it's a good facility at a convenient location.  Again. A bigTHANK YOU to Cassie C in the Lab department.

These folks are excellent. Everyone from the receptionist to the nurses to the physicians were very attentive and patient, and kind, even amid very busy conditions around a holiday. The wait was long due to a surge in Covid cases but worth it. They also took time to ask me if I had any questions throughout my visit. Treat them with respect and they will return it 10-fold.

I have been through so much with my health the last 4 years and started coming here because it is close to my home.  Haven’t regretted it at all!! I love Janae Brown She is the BEST!! She had seen me through two heart attacks osteoarthritis pancreatitis etc etc etc!! She has been on top of all my issues!! I simply won’t go anywhere else!! I LOVE IT HERE!! if I have questions her nurses always call me! If I need lab blood work their lab always can get it from me without any problems, I’m a hard stick.  This is the BEST CLINIC EVER!

Hello, I can't figure why anyone is crying on here about the service.  These women work like dogs to accommodate all kinds of patients with all kiknds of issues.  They are pro-people, and they help, way, way more than anywhere else I have gone.  Fewer, and fewer advocates for folks exists, and the customer service is way above and beyond anywhere else.  People who are whining about such a thing need to get over themselves.

First the admin/front desk ladies are fantastic. Always ready to help and friendly. Janee Brown has been my doctor for many years now and I have never had one as great as her. She LISTENS to me! She is great at giving options and you can tell that she actually cares. Highly recommended!

Wasn't horrible. However the nurses were extremely un patient. Every time I opened my mouth to speak or ask a question, it was getting shut down or a quick fast answer followed by shutting the door right after. I understand yall see lots of people. However if I was given a minute to talk about my brothers condition you would have known not to shoot that medicine hes allergic to into him now would you? Two and a half hour wait still counting. Doctor was very kind and front desk ladies.

I have been here a couple times for sinus infections/ear infection. I was in and out of the office within 30-40 minutes both times and hardly any wait time. They are very professional, efficient, and friendly. I will definitely continue to come here if I have an urgent care need!

Janae Brown is my doctor, and out of the many, many doctors I’ve seen she is my favorite. She invited me to ask any questions I had, which is a big deal for me as I am normally too shy to bring questions up myself. I’ve never felt rushed or ignored, and she remembers the little details even after a year between visits. The clinic itself is very clean and welcoming, and the staff has always been friendly. The urgent care clinic is equally as wonderful. My visits are always 10/10.

I trust these people to take care of me and my health! The last two times I have seen Jess, ARNP, and she has been wonderful. It helps that it is attached to my family doctor's office as well! Highly recommend. Also - register online for your appointment! It is way quicker.

Thank you kindly for your professional and compassionate care towards my daughter today. I was truly lost as to where to turn for help as we are new to Des Moines. We left the clinic with a plan and resources for a road to recovery. God Bless everyone that assisted us today.

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