Mill Valley Express Hand Car

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Address: 679 E Blithedale Ave, Mill Valley, CA 94941, USA

Phone: (415) 380-9274

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State: California

Zip Code: 94941

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Reviews

Worst car wash I've ever had in my life! For their hand device I would have gone to the gas station and got a better service. The employee said "its just a car" isn't it a car wash service? Isn't it your job to wash and dry the car? Never again! I'd rather go to a  gas station pay $7.00 and dry it myself. Left my car wet

 10 years ago (23-10-2016)

Thoroughly disappointed with this place. With the regular wash they will only wash the car (they missed alot of places) but will not touch the wheels. Which only serves to make a dirty wheel even worse after getting the brake dust and road grime wet and soapy. Now you have a runny mess. I wasn't expecting them to do anything extraordinary with the car or wheels, just clean it without all the bells and whistles. For me, as this was my first time here and after reading quite a few bad reviews,I figured I'd see if any of it was true by seeing what they could do at the very basics. I see now that they are not there to earn a reputation that would ensure repeat and steady/profitable business. They are there for the money exclusively,  not realizing  they could have made much more had they only cared. I am not without a realistic approach to this thing, I would imagine the enthusiasm for the job would wain after awhile when all you do day in and day out is clean dirty cars outside in the elements. But I would think and do expect that after that repetitive act that you would develope a sense for how things should be cleaned and done well with minimal effort.  They have the minimal effort aspect down, but failed to learn anything along the way, things that as I referenced before would have up'd their productivity, enhanced their final product , increased customer satisfaction and thereby brought them a tightly little sum day in and day out. As it is now I sense they will continue to scrape by doing the very minimum until they damage a customers car, sending them running for the hills. Who knows......maybe it will be your car...fingers crossed? But they light at the end of the tunnel in that sinario is that that will leave that sight open to someone else coming in with higher standards and becoming mainstay in the community everyone flawks to for a quality car cleaning with care. Now for the sacrificial vehicle.............!

 10 years ago (13-01-2017)

They do okay work. There is another wash just a few minutes away that does a better job for a similar price. Also this one can be hard to drive into depending on the local traffic. It's not in a super convenient spot. 

 10 years ago (11-07-2016)

Just got rear-ended in my brand new car at this carwash. They didn't space the cars enough upon entry into carwash😬

 10 years ago (18-08-2016)

Very disappointed service quality.

 10 years ago (14-02-2017)

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Mill Valley Express Hand Car

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