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Reviews, get directions and contact details for Monro Muffler Brake & Service

Address: 609 Dover Center Rd, Bay Village, OH 44140, USA
Phone: (440) 299-7189
State: Ohio
Zip Code: 44140


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Reviews
Exceptionally rude and unprofessional. Dropped my car off at 8am for a simple oil change. Didn’t receive a call/update until I called to see what was going on at 6pm. Only to find out they had yet to start the process with the shop closing at 7pm. Absolutely no customer recovery by manager Bob, who was nothing but disrespectful. Will not be returning!
8 years ago (23-11-2017)
A little expensive, honest, competent workmanship.
8 years ago (16-06-2017)
The people are very nice. Called on a Tuesday to get me car in whenever they have a free appointment. They were able to get me in the very next day. Very qualify people that know what they are doing. It is refreshing to find a business that I can trust being new to the area.
10 years ago (01-03-2016)
Great people fair and honest
8 years ago (29-09-2017)
In January I had a leak in a tire, I took it to Monro and they patched it up within 30 min. Around a month later, I had another leak... in the same tire. I thought it might've been a faulty patch, I mean what are the odds a second screw would puncture the same tire... well that was the case. I took it back in to Monro, they inspected the tire immediately and offered free service since the first patch was so recent and the second screw was just bad luck. I was extremely grateful for this. They have excellent service and are quick to take care of their customers. Couldn't think more highly of this store!
11 years ago (08-03-2015)
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