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T-Mobile

  1. Ohio
  2. Bay Village Electronics Store

Reviews, get directions and contact details for T-Mobile

Address: 30002 Detroit Rd, Westlake, OH 44145, USA
Phone: (440) 250-9392
State: Ohio
Zip Code: 44145


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Reviews
Terrible all the way around. A) It's not a corporate store so they tell you to call the 800 number. Now get this the 800 number is not going to help you because they are not a corporate store. Next the billing and the way they do it is a nightmare. Suppose to have got 2 free phones and two at 50 percent off. So far they show on the bill 2000 owed for Iphones. So not only do they have my old phones they also aren't showing the true amounts I have spent all in total multiple hours dealing with these people. They also they being Josh when going over everything very clearly for Black Friday sale you got 200.00 per line to switch. Well never got that money then they said we took another promo which was the iphones. Not ture it was all part of the deal that was represented by josh. Do Dan threw his hands up so I filed suit against them for my 800.00 I guess they thought I was bluffing. This place is terrible so is the service. Should of stayed with Verizon. Will be changing here shortly.
8 years ago (31-03-2017)
Terrible customer service, liars and ripoff artists. Trying to make a commission and not help customer. Not a happy person after this. Ready to switch carriers.
8 years ago (01-11-2017)
Sidney is the Best!!! She helped me come to the light and switch from Android to Apple! She was so good that my wife is now rocking the iPhone too! The only bad part? I'm a used car manger and she sold me without selling me. Great Job Sidney
9 years ago (08-06-2016)
My cellphone package got shipped to the store where they received it and the tracking no. of the package shows they already got it and signed it but one of the employees said ( we didn't get the package and it was the UPS's mistake.) which confused me. I called UPS and they told me call T-Mobile. I called T-Mobile and I gave them the info of the store and they called them, then the customer service told me that your package is available in store and you can pick up your phone now. Just because of one of the employees there, I won't be able to trust that store or buy anything from them.
8 years ago (12-12-2016)
Great customer service! They make me feel like they really are trying to help me get the best deal.
9 years ago (09-03-2016)
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