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Verizon Authorized Retailer - Victra

  1. Ohio
  2. Bay Village Electronics Store

Reviews, get directions and contact details for Verizon Authorized Retailer - Victra

About

Victra is the largest Verizon Authorized Retailer, formerly A Wireless.

Story

Victra, formerly A Wireless was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We’ve grown to become the largest Verizon Authorized Retailer.

Address: 27309 Wolf Rd, Bay Village, OH 44140, USA
Phone: (440) 249-6095
moc.artciv@ofni
State: Ohio
Zip Code: 44140


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Reviews
New management great new excitement in the store a lot of patients and very friendly staff
8 years ago (11-10-2017)
It was a wonderful experience all the staff are nice and helpful and go out of the way to satisfy you I went in there seeing if I could upgrade my phone when 3 other Verizon stores said there was no way around the plan we had but the people here went out of the way to help and make its so I could upgrade my phone and more and we're able to even get a case and screen protector with it over all a wonderfully store
9 years ago (30-04-2016)
Tyrrell is amazing!!
8 years ago (05-08-2017)
Wonderfull customer service.
8 years ago (19-03-2017)
Worst service ever from store manager, Luke M. Went in looking for assistance in resolving an account issue for equiment which was to have been returned to Verizon almost two weeks ago by the Bay store but had not yet been received by Verizon. Was told to talk to store personnel who had initially helped me when I went nto the store on Aug.30th. Insisted there was nothing he could to help and was totally unwilling to help resolve my concerns. Unable to provide proof of shipping to Verizon. Unwilling to call parent company to help with resolution. One of the worst store managers I have ever encountered. The previous manager, Rachel was outstanding. Customer satisfaction appears to no longer be a concern at this franchise store.
10 years ago (11-09-2015)
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