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Reviews, get directions and contact details for Monte Alban Mexican Grill

Monte Alban Mexican Grill
Address: 845 E Ridge Rd , Rochester 14621, NY, US
Phone: (585) 697-0615
State: NY
City: Rochester
Zip Code: 14621


Opening Hours

Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00


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Reviews
Food came out quickly and was delicious. My favorite was the chicken burrito. Fair prices as well! Has a festive Mexican-style theme inside. They also have deals for taco Tuesday. Free chips and salsa and the salsa was amazing too.
It was the first time for us in this restaurant. the place was clean, nice decoration, however the waiter was not smiling at all, maybe she was not happy from a previous customer or from a coworker, we where not well welcomed by her. the food didn't taste good, it did not sit well. they need to improve their food and customer service.
The food was delicious and every item on the table was beautiful. Our waitress Miosotty was very nice and accommodated our requests without question. We will be back!<b>Food</b>: 5/5
Very good authentic Mexican food with good prices. We had the fajitas and the Monte Alban burrito both had great tastes and was a very good portion. Owner came up after we ate and made sure that everything was good for us. One of the best Mexican places in the area.
Was there with a friend who loves this place. It is very clean. It was quite hard to spot a cheerful employee. The forks they provide are very very cheap looking which for me good utensils, good strong large napkins, bring a table up a notch or two. The small salsa bowl is not enough for the amount of chips! If we wanted drink refills the server would make us remove our straws so we can use again! Really?!? I know post covid hit restaurant businesses hard but please get better utensils/napkins & smile folks, smile! As far as food, it's OK for those who never had true authentic Mexican cusine.
The chiles poblanos, flautas, and chips and salsa were delicious!
Sorry not Sorry, actually the only thing that was really sorry was the service. Absolutely dreadful. I understand times are tough, but shouldn't that motivate staff to work harder? IDK maybe I'm wrong. If you couldn't tell by know the service at Monte Alban did not live up to the décor. Which was great by the way. The only negative about the dining area was the fact that they had a beautiful patio with only two umbrellas available at two tables leaving the rest of the space unusable in the hot summer sun. The food was mediocre at best. the tortilla chips were warm and weren't stale, we did run out of salsa and there was no refill on that apparently so we were left with a half a basket of chips and nothing to eat them with. The drinks also went dry before we got our food. My girlfriend and I both order the burrito. They came in a timely fashion and were tasty I can't say they weren't. But that was just it...they weren't anything spectacular either. I have had much better in Auburn and Syracuse. All in all would not recommend as Monte Alban fell short of my expectations both on food and service.
Good food, reasonably priced and the interior decor is nice and colorful.
Great service, good food and clean
This review is for the taco special on Taco Tuesday. 3 tacos for $5. You only get a choice of all ground beef or all dry shredded chicken with your choice of hard or unheated soft taco shells. The tacos were completely underwhelming. Would have liked to have more options actual carne asada or carnitas. Expectations met on the lime house margarita. Our waiter and hostess were excellent.
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