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Taco Bell

  1. Rochester
  2. Rochester Mexican
  3. Rochester Fast Food

Reviews, get directions and contact details for Taco Bell

Taco Bell
Address: 1605 E. Ridge Road , Rochester 14621, NY, US
Phone: (585) 338-9660
State: NY
City: Rochester
Zip Code: 14621


Opening Hours

Monday: 07:00-01:00
Tuesday: 07:00-01:00
Wednesday: 07:00-01:00
Thursday: 07:00-01:00
Friday: 07:00-02:00
Saturday: 07:00-02:00
Sunday: 07:00-01:00

Update Info

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Reviews
It is rare that a fast food joint warrants a review of any kind. We all know why we go to taco bell ... It isn't because it's the best... It isn't because of the atmosphere... It's because the food is quick, cheap relatively, inflation AMIRITE?, and well, food. The service I received this time however was great. The staff were having a good time, and we were joking back and forth. The food was well prepared and not just throw together. All in all, it was a good experience. I know it's a pretty low bar to successfully provide fast food, but this time, at this location, the taco bell team knocked it out of the park.
Went to this location tonight and got all the way home to realize I had missing items from my order. When I went back the doors were already locked and drive through line was to the street. I called the store and the gentleman who answered the phone handled it like a pro. He was very polite and brought the missing items to my car. 4 star rating is only because I had missing items, the staff here are very nice and prompt to fix any problems. Oh and may I add the employee at the window was clearly still training, I work in food service myself so I completely understand how easy it is to mix up orders especially when you are new. Keep up the good work!!
It's a Taco Bell. What more do you need? We dined in, and the restaurant was very clean. They forgot an item on the order and were quick to correct the mistake when I asked politely. The food was quality Taco Bell garbage, and I loved asuch as ever.Food: 5/5
Slowest drive thru you will ever experience. Literally no matter what time of day the drive thru is backed up. I got to the order screen and waited a solid 5 min for someone to take my order. This was at 2pm on a Sunday.Food: 4/5
What a joke this place has become. The service is extremely slow, waited over 5 minutes at the drive thru window just to put in my order and even longer to serve my food. Was supposed to get a large drink with my meal but got a medium instead, and on top of that they got the order completely wrong. Had to go back to get what I ordered. This time I went inside and the restaurant was filthy and the service just as slow. Will not be going back there again!
Took my payment, then refused to make my order or refund me. Placed my order via the app then they reported they couldn't find it, even after showing them the order in their own app WITH THE CORRECT STORE ADDRESS. Staff was condescending. Will never come here again.
Went there yesterday on my lunch break! Ordered a beefy 5 layer burrito and a taco and cinamon twists! First the burrito was warm, it was badly wrapped and it looked crumbly! It looked like it had been sitting there for a while! Old tortilla thats what it tasted like not hot fresh made. The taco was thrown in the paper not even wraped ok it was open in the bag! And then the cinamon twists were all over everthing with the sauce packets, those same sauce packets everyone touches without gloves so i could not eat them! I took my lunch break to go there and by the time i got to work and open the bag i only had 10 min left of my break! Next time ill go somewhere else.
The staff was friendly. The food was fresh and hot. It did take longer than I would like for fast food. Other than that no issues at all.Food: 5/5
While I appreciate the speediness the employees were trying to maintain they got our order really, really wrong, missing some items, an extra of another. I'm pretty sure I got half of our order and half of someone else's.Food: 1/5
Attempted to order 9 Value Burritos at an empty Drive Thru line on E. Ridge Rd., 1.9.23 at 5:15pm, and was told by the employee..."Awww, Hell No!" I do see a training opportunity for this employee or maybe the entire location.
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