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Reviews, get directions and contact details for Mountain View Mortuary, Cemetery, and Crematory

Address: 2400 Fair Oaks Ave, Altadena, CA 91001, USA
Phone: (626) 794-7133
State: California
City: Altadena
Zip Code: 91001


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

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Reviews
First of all I want to say how wonderful and warm this place is. I have had the incredible opportunity to meet the owner nearly five years ago. He and I were partners in an organization where I managed nearly 5000 people via an online virtual environment. The awesome part is that this organization was global, and I had the fortunate opportunity to meet several people face to face nationwide and in Canada. The owner of Mountain View Mortuary, Cemetery and Crematory; MVM, and I became good friends and close business partners by way of online communications. He was in need of someone to take over running his 135 year long, five generation old family business. He is very patient, observant, yet very methodical in his ways, and at the right time in the right place he chose me. I have moved across country to help move this company into the next generation. It has now been 3 years exactly that I came here to Mountain View. I have put my blood, sweat, and tears into this place. It is a work in progress. A HUGE Challenge, a HUGE SACRIFICE, yet at the same time a VERY HUGE REWARD. Mountain View is not PERFECT by any means, yet we do our very best in working with every family who walks in the door. We have feelings and emotions just like everyone else. We make mistakes, yet we admit it and immediately fix things and help to make every person know we care. Especially at one, if not the hardest times in their lives. See.... we all experience death. We have even lost some our own within the last 3 years since I have been here. Jay knew the company staff was getting old, and he didn't see the longevity until he started his search. When I came on board we made several changes, some drastic. Yet those changes needed to be made for the future of Mountain View. We have a lot of overhead; 60+ acres is a lot to manage. We don’t have deep pockets like some of the competition, like the Big boys along the freeways. We thrive on tradition yet look forward. We thrive on honesty, and we need to hear and speak the truth. We also know the difference between VALUE and cheap. It has not been an easy road... kind of like those bumpy roads you experience while driving around in the cemetery. I like to be reminded that life is not a smooth road at all.... you will experience many bumps along the way. What a wonderful place to be reminded while strolling through the cemetery. Anyone is welcome to visit our grounds between 8am and 5pm everyday. Park in our parking lot and stroll through the cemetery. Be reminded that this place was started in 1882. It is not CORPORATELY OWNED. We are a proud five generation FAMILY OWNED facility. We will treat you just like one of our own family from the moment you walk into our doors. So, the reviews below mine are from the OLD Mountain View, We are here to SERVE YOU and move forward into the next generation.
8 years ago (09-11-2017)
Just got a cremation done there and paid $5000 not good at all very rude people trying to get rich fast
12 years ago (27-06-2013)
We worked with Theresa over the past week and a half to make arrangements for my granddad's service. She and the rest of the staff were kind, helpful, and incredibly patient during this time. The cemetery is beautiful, and the facilities are peaceful and clean.
15 years ago (10-05-2011)
I worked at Mountainview as an embalmer and funeral director. I would recommend this firm to everyone. The geography is beautiful and it is a long established family firm with deep roots in the community. Jim Thorn
17 years ago (01-06-2009)
In recently trying to lay to rest my friends father at this location I spoke with the owner, Jay, who was insensitive, rude and openly hurtful. I can not believe how unprofessional he behaved and quickly made arrangements with Forrest Lawn. The woman I met there, Zenny, could not be more kind, professional and aware of the difficulty with this time and how to treat someone in this fragile state. SHAME ON YOU JAY! AND SHAME ON MOUNTAIN VIEW CEMETERY.
17 years ago (21-04-2009)
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