MoveCo

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Address: 1596 N Mill St #135, Lewisville, TX 75057, USA

Phone: (817) 380-5398

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State: Texas

Zip Code: 75057

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Reviews

Broke our washer drum (800 worth) and offered us $113.10. They than split that in half because ($56.55 net check) stating they will only take half of the responsibility since we didn't "ask for the drum to be secured" although we were told that it is "NOT required for a in town move" by the driver and the person handling the claim! This is not about money, this is about taking accountability. this is 6 weeks later, we found out it was broken day 2 of the move... We were getting the run around all the way through. When I spoke to Chad (presented himself as "the person in charge"), he seemed unapologetic ... almost like this is routine. I asked for them to send the $56.55 to charity, I'm not signing their "endorsement constitutes full and final release of claim" Bottom line, you get what you pay for, they are cheap, i'll give them that. Not that cheap when you have to buy a new washer and dryer (to match). I should have went with the big boys! Trust me, its cheaper in the long run. I even tipped the movers $100. side note, other than breaking the washer, the movers were great...

 8 years ago (19-05-2017)

Horrible. I wish I would have known the owner (Chad) doesn't drug test or background check his employees before I let them into my home. Now I'm out a $400 pair of sunglasses. He knows full well things didn't happen the way he says they did. I have tried many a time to contact him about this issue, and he just becomes irate, obstinate, and just generally hard to work with. If chad just agrees to pay me for what I am owed, I'd be happy to change this review to a more positive outlook on the experience. Until such terms are met, however, run away and don't look back.

 8 years ago (28-12-2016)

I had a great experience using moveco again. My family has been using this company for 10 years and we love their hard work.

 8 years ago (26-09-2016)

Thanks to new leadership, my issue was promptly resolved.

 8 years ago (13-09-2016)

They were great, moved everything in a timely manner. Would recommend.

 9 years ago (13-03-2016)

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