Nashua Outdoor Power Equipment

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Address: 332 Amherst St, Nashua, NH 03064, USA

Phone: (603) 598-4644

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State: New Hampshire

Zip Code: 03064

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Reviews

I didn't know anything about John Deere and was thinking of buying one locally. I wanted mostly a loader type for stone, dirt, mulch, rocks etc...  Wanting information of different types of machines and there limitations I drove an hr up to John Deere in Nashua.  I went to the first store and was met with very friendly professional people who explained that the tractors were sold at another building up the road towards Milford NH.  I went to the second location and there was a gentleman on the phone in his office.   I waited and he asked what he could do for me while he was waiting on the line.  I explained that I was thinking of buying a 1996 JD 455 locally but knew nothing about them.  He immediately said that he was extremely busy but the 455 was a nice garden tractor then went back to talking on the phone.  I waited and would of waited until he was done but he stopped the conversation and said again " I am extremely busy and it would be a while".. I said that's fine I just wanted to know what attachments and was about to ask limitations.. he stopped me and for the third time told me he was busy that if I wanted to come back and go through a book with his parts guy I could.. the 455 was a nice machine and that he recently sold the loader attachment for it. (hope this jogs his memory if he reads this) now I get that people are busy and I totally understood so I walked out and figured I would come back another time.. I decided to go in back and look at some of the new machines for myself.. I was there for about 10 minutes when a older couple pulled up.. the next thing I know the "extremely busy" salesman is following the couple to a machine in front and talking about attachments,  what it can do .. how nice the machine was and spent almost 20 minutes with them for them to say that the machine is not for them and drove off.. Here's the kicker Mr. Salesman.  At that particular time.  I had a $7000.00 down payment and great credit. I seen the 455 for sale but I wasn't sold on it...  because you thought I wasn't a sale, I didn't matter to you.  Had you took the time to tell me about the limitations of the 455.. and gave me more than 3 minutes of your time I may of bought the very machine you were speaking to the other couple about...Experience wasn't all that bad.. there were some mechanics in back who were very courteous and did answer questions about some of the dump trailers there.

 8 years ago (06-06-2017)

Sales person was terrible. Luckily I knew what I wanted before I came in. Went to pick the mower up and they could not even find it. Once they found it, the kid gave it to me and when I turned around he was gone. Nobody explained the machine to me. No manuals, no spare key, now oil tube. Then I linked back and the place was closed. I later complained and was told a packet would be mailed to me. Two months later still nothing. They take your money quick enough then you mean nothing. Very disappointed and very surprised. I would not recommend this place to my worst enemy.

 8 years ago (21-07-2017)

We have had nothing but excellent experiences at Nashua Power. We bought out Honda mower and Ariens snowblower from them and the sales, parts and service department has always been great to deal with. You don't get this kind of knowledge and product quality at the big box stores. Highly recommend going here.

 8 years ago (20-05-2017)

I bought a Husqvarna riding mower from them on May 6th.  Mike my salesman said it wouldn't be ready until early the following week and he would call.  I then called during the week three times and got his voice mail every time. I left a message that I wanted to add a bagger.  Never heard back from him.  I called on May 8th and inquired as to where I stood.  I was upset that nobody got back to me.  I talked to a parts person who transferred me to a manager.  I guess Mike left for greener pastures so the manager told me my tractor was ready.  I asked about the bagger and he said no it wasn't on but would get "right back to me".  Never heard from him.  I went away for five days and got back on the 16th.  I didn't call I just drove to the store to pick my tractor up.  It took me 10 minutes to find someone to help me.  The tractor was ready.  The person that showed me how to use it rushed through the whole process.  I then noticed there was very little gas in the tank and I mentioned it to him.  He said if we had to fill every tank on tractors we sell we would go broke.  Yes I'm sure the $3-$4 of gas on a $2k machine would break the bank.  Then he drove it up on my truck and said I should put a strap on it and left me.  God forbid they take 5 minutes to help me tie it in.  They charged me $60 to put a bagger on the machine that was literally a bolt or two (couldn't have taken more than 5 to 10 minutes to do) but couldn't spend 5 minutes to help me secure the mower to the truck bed.  Overall a disappointing experience.  I would not recommend them to anyone nor will I be back for any service as I will hopefully find a more accommodating dealer closer to home.

 8 years ago (17-05-2017)

These guys are 5 stars and first class. Knowledgeable, honest, and very reasonable.  We are lucky to have this business in our area.

 8 years ago (18-12-2016)

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