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Reviews, get directions and contact details for NATIV Lounge

Address: 1612 Wazee St , Denver 80202, CO, US
Phone: (720) 485-6450
State: CO
City: Denver
Zip Code: 80202



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Reviews
As someone stated before, do no stay here!!! We stayed in the queen double room. When we entered the room it was a bit cold. We turned the heat up to 70 and left for hours hours to explore Denver. When we returned it was colder in the room. The vents had been blowing out cold air. We checked to ensure the heat was on. It was but we turned the unit off and tuned the heat back on. Immediately cool air came out of the vents and we waited 15 minutes to see if it would get warm. It did not. We contacted the host. She wanted to see a pic of the thermostat so we sent it. She then advised that there is a space heater for the room. We searched the tiny studio and found only a standing tower that pushed out more… cold air. The host Stella stated she would give us the cleaning fee in the amount of $30 back. I let her know I would not be staying in the room, freezing and that it was unacceptable. I then contact Airbnb support for assistance. Meanwhile the host Stella knows that Airbnb support will check the messages. She types in the messages that the thermostat was working when the housekeeper was there. This is untrue housekeeping never cleans with the heat on and the unit was off when we arrived. The host also offered to switch rooms. This would of been fine except the host did not have any more rooms with two queens. I am traveling with a colleague and should not be forced to sleep in the same bed with her! That’s not ok!!! The host also suggested using blankets in the room. It was 23 degrees outside. I was fully clothed under the covers…. Shivering!!! Plus there weren’t any extra blankets in the room. The host refused to do anything and kept saying use the space heater, that didn’t existed. Finally after almost 4 hours in the cold and after 10pm, Airbnb cancelled the reservation and returned our money. The host then messages me stating to leave immediately or be charge $100 per hour for late Checkout. I can’t believe the horrible customer service. We stayed in the room and frantically tried to find a new place to stay.
You are better off staying at a regular hotel. This small room is over priced with no amenities, yet they charge a resort fee. They are not senior friendly, with no customer serviceRooms: 1/5
DO NOT STAY HERE! Complete scam!!!! Also known as Renu on Wazee. They force you to check in online and do not send you links or when they do they do not work. No front desk staff so you have to check in on links that don’t work!! We tried for 30 minutes as they claimed they sent my fiancé and I texts & emails. 4 ways to reach us and we didn’t get any. We asked for a refund since they refused to check us in without signing something they couldn’t deliver. They refused to refund us. We needed up having to book a different hotel. Do not stay here!!
I would highly suggest no one try to stay here. I booked the champagne room two months ago as a Christmas present for my fiancé. The day of the reservation I got an email to confirm my stay. After completing the confirmation I received an email that my reservation was cancelled. Thinking I had made a mistake I called the front desk number to confirm. Turns out they are under renovation and have no rooms available and nothing they are willing do to about the inconvenience they have caused. Based on some other reviews guess I should have never booked here, garbage hotel garbage customer service.
The worst. No assistance. Broken front door. No elevator. Nearly got locked out all night. I’d pay twice the rate to avoid this.
Very modern, good location in the middle of downtown Denver. Rooms were nice and clean, but no coffee pot available. Definitely geared towards couples because the shower was just glassed in with no privacy. AC was a little sketchy but worked. A few options for parking nearby so not too much hassle to find somewhere to park the car but no valet parking available. Complimentary glass of champagne on check in which was a nice surprise! Apparently the lobby and bar area are converted to a club Thur-Sat nights which was not really clear when I booked the room. The music is extremely loud and literally thumps the entire building. The only reason we were able to sleep at all was because we had earplugs. I would not recommend staying here if you’re looking for a good night’s sleep.
Stayed here for an anniversary and we were treated like royalty! The service was fantastic from the front desk, to the phone, to being ushered through the club to the elevator, they left us a nice gift in the room for our arrival and hung balloons! Of course had a great time at the club ! The room was awesome chic and modern with a great shower!
Samantha, Jess and Natalie were amazing during our stay for a work trip. Bed was comfy, and was not stuffy as they have high ceilings. The air units are a bit noisy but aside from that, the stay was good. All the staff was super friendly and courteous which made our stay more enjoyable. Location was good as far as food choices. It is a bit far from the convention center but with the buses running all the time it was never an issue. My only recommendation is that the hotel replaces all the air units.
Wife and I stayed here back in mid may of 2020. At first I wasn't impressed with the cleanliness at all as I arrived extremely late at night. However upon discussing the issue with management they took care of us right away at no extra expense she did a great job in taking care of us. I can't recall her name but great job to the floor manager.
Stayed on a Thursday night. Perfect stay. Staff was super friendly, especially Kristin who will one day run that place. Rooms are clean and neat. Location could not be better, the only time you’ll see your room is when you come back and pass out from all the shopping and activities out your door. Near 4 dispensaries, all with fair prices. I wasn’t at the hotel Friday or Saturday which I hear can be a little intense, but I plan on giving it a try next month when I’m back for more. Coffee shop is a huge bonus and the coffee girl was super nice as well. Love this place.
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