Network Automotive Service Center

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About

Network Automotive Service Center has been in business since 1998. We are a full service auto repair shop based in Gilbert, Arizona.

Story

Network Automotive Service Center has been in business since 1998. We are a full service auto repair shop based in Gilbert, Arizona. We provide services such as general auto repair, brake repair, transmission repair, oil change, muffler repair, timing belt replacement for all makes and models. Please call us today at (480) 539-8277 to make an appointment.

Address: 1021 N Gilbert Rd #108, Gilbert, AZ 85234, USA

Phone: (480) 539-8277

Website

moc.evitomotuakrowten@aliehs

State: Arizona

City: Gilbert

Zip Code: 85234

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

They may not be the best, but they are honest! The only beef I have is that they didn't put all of the plastic rivets back in. I simply like that they will give an accurate quote, unlike some other shops. They also warranty their work, so if you have any problems, they will fix it at no additional cost! Good people.

 8 years ago (26-12-2017)

Damage on wheels

Damage on hood/bumper

Purchased my car 4 weeks ago brought it into network for a alignment. (F80 M3)

Please keep in mind the car has been inspected and photographs taken in the parking lot of network prior to work being done. 

Derrick (manager of Gilbert rd location) was made aware of damages after work was done. Brought tech out to look at the car. Tech did not visually inspect damages and brushed off incident. 

Derrick did not want to help and acted as though I was insulting him and proceeded to redirect the whole interaction. Making me feel like I was in the wrong and an unruly client for being upset about the damages. This was the first time I've been treated like this and had someone put words in my mouth to such a sever extent. It was very clear what was happening looking back. 

Spoke with Erik (general manager) by phone, he was uninterested in situation, sent photos (before/after) as requested and never got reply.

This morning Erik calls my work and tells me how that even though they damaged my car (admitting to the damage) they do not want to help with cost related to damages. This is because of the way I talked to Derrick. Which was a fabricated story and details can easily be disproved with a quick view of security footage or a quick discussion with a witness. 

None of this should be necessary... it was just an alignment.

Regardless they have completely shrugged off damage which is in excess of $1,000

There are many local shops nearby, cleaner, cheaper shops with more integrity and experience. Firestone down the road has always been good to me, hindsight is 20/20.

If you care about your car and your time i would recommend NOT taking the risk with network. If it does go south Erik has proven that they hold the right to to deny responsibility even after admitting to causing the problem.

 8 years ago (07-09-2017)

I dropped my work van off yesterday for a front end alignment since one of my tires was starting to wear sooner than the others. Went to pickup van and was told alignment was fine and just needed a tire rotation for $14.28. I am so happy that this company could have easily charged me for an alignment but was honest enough to tell me only a rotation was necessary. I'm still blown away this happened. I have been here before and have always been treated fair but this is the icing on the cake. Im self employed myself and will tell my customers, friends and family of this unbelievable example of integrity and honesty. Network Alignment automotive you have a customer for life!!! Thank you Marty service advisor and the rest of the guys in shop. Signed Ramon Delgado.

 8 years ago (19-09-2017)

I scheduled an appointment to have an Alignment Check and alignment if needed after purchasing new tires at Discount.   They got me in quickly, and told me my car checked out okay and showed me the printout from specs.  They did not even charge me.  I heard them talking to other customers in the front and on the phone, and they were not hard selling anyone, it was all just explanations, answers, and choices.   I dealt with Douglas Berry and Tech named David.   Good honest people.

 8 years ago (17-10-2017)

I had service done to my truck a year and a half ago and the part that was replaced failed. I was within the 2 year or 24,000 mile warranty regulations so they honored the replacement of the part at no charge. Great customer service and easy to talk to.

 8 years ago (09-11-2017)

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