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Reviews, get directions and contact details for New Balance

New Balance

Story

We are a retail shoe store which specializes in custom fit for your feet. When you come into one of our locations we will measure and scan both of your feet. This shows us your arch height and foot type which helps us pick out the best shoe for your feet and activity. We carry sizes womens 5 to mens 20, widths 4A to 6E. Kids sizes narrow to extra extra wide. We have shoes for the entire family, and to fit all your needs. Everything from sneakers to hiking shoes, dress casual shoe to work boots. At New Balance we fit feet! When your feet feel good your whole body feels good.

Address: 501 Evergreen Way #525, South Windsor, CT 06074, USA
Phone: (860) 648-2141
moc.oohay@wsecnalabwen
State: Connecticut
City: South Windsor
Zip Code: 06074


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Total garbage work boots.Bought a pair in early 2017,within 10 months the soles split,the top an sides split.I stan and walk at work,no crouching,or anything to accelerate wear. I went back today to get a new pair (they are comfortable). However they would not budge at a discount on my old boots with a known defect. LAST TIME buying from them. Mike reached out to me,and took care of it. I was upset ,and venting ,as I work 11 hour days 6 days a week.Review updated.As I stated before,the comfort factor is amazing. Thank you for looking out for your customers.I apologize if I was harsh.
7 years ago (17-03-2018)
Total garbage work boots.Bought a pair in early 2017,within 10 months the soles split,the top an sides split.I stan and walk at work,no crouching,or anything to accelerate wear. I went back today to get a new pair (they are comfortable). However they would not budge at a discount on my old boots with a known defect. LAST TIME buying from them.
7 years ago (17-03-2018)
This store has saved my life! New Balance has a great shoe and an outstanding team! I have major problems with my feet and have gone to them for years. Recently, my feet have been in constant pain and I can barely walk. Owner, Michael Disibio always takes time to see me, sit, and listen to my challenges. He supports me in any way he can and I am welcome at any time for changes and support! It is a great product and the owner and team have kept me coming back! Pain is hard and comfort and knowledge is important. Thank you to Michael and his team. Thank you for sharing your knowledge, caring for me, and helping relieve my pain! I will forever be grateful. Number one store in my family's eyes!
8 years ago (30-11-2017)
Slightly more expensive than Amazon, but if you don't know what type of running shoe you need then it's best to spend the extra $10. Yes, the workers and that foot scanning machine are very accurate in predicting what type of shoe you need. When I went to my podiatrist a year ago, it took him about 30 minutes to figure out what was wrong with my feet. It took the New Balance salesman and their machine about 30 seconds. And I know it was accurate because it was literally the exact same thing that the doctor had told me last year. I didn't feel like they were overly pushy, as one reviewer has said, but I have no doubt that they "guide" you to certain models. It doesn't really bother me, though, because I already knew the few models of shoes that I needed in the first place, and those were exactly the ones they told me I should consider. I'm only taking a star off on the review because their color selection isn't as big as you would find online. While they may carry most of their running shoe models, they don't have a lot of variation in the color scheme. Ultimately I would say if you know exactly the type of shoe that you want/need, I would buy it on Amazon because you'll get a wider selection of colors and it'll probably save you between $10 to $20
8 years ago (30-09-2017)
Feet were killing me. Heard the advertisements. Gave it a shot. The man scanned my feet and asked me where my pain was. I think his name was frank. Told him my heels hurt. My feet ended up rolling in pretty bad. I got some support sneakers with arch supports and I've been pain free since i've bought them. Very knowledgable and friendly staff good experience.
8 years ago (25-10-2017)
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