New Deal Furniture Retail Store

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Address: 7130 Gateway Blvd E, El Paso, TX 79915, USA

Phone: (915) 859-7823

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State: Texas

Zip Code: 79915

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Reviews

I've had no complaints on all my purchases at New Deal Furniture. My salesmen was very helpful, I've never felt over pressured while working with Jesus Ramirez. I've had my Home Elegance bedroom set for 6 years & it has held up after moving 5 times. I'm glad I spent the extra money on good quality furniture that has lasted me years!

 7 years ago (25-10-2017)

I loved my basset furniture that i purchased from new deal. Quality was great and the staff were extrememly helpful. I will be returning for future furniture and its the only furniture store left in El paso with quality buys and quality people.

 7 years ago (25-10-2017)

We bought a bedroom set for $4000 believing it was of good quality. But to my surprise it was like pulling a prize out of a cracker jack box. The furniture wasn't real wood it was mixed with some kind of resin. The paint chips off for any reason like a nail polish on a woman's nails. The drawers drag and scratch the bottom of dresser, chest, night stands and tv stand. You actually can't put clothes in them because the drawers fall and get stuck constantly. This type of furniture is only good to use as floor sample not for actual use. If you decide to use it you'll be surprised what you paid for what you got. Extremely poor quality manufactured furniture. The name of this furniture store is what IT is!! Only the name because they still sell cheap Ass manufactured furniture for high end prices. At this rate of high prices for cheap furniture , I  won't be surprised they will be out of business pretty soon. I'm hoping SOON!!!! I'm so so sad that Regis Bernard went out of business because they had better quality furniture at reasonable prices. Good luck on buying furniture. Keep away from NEW DEAL FURNITURE STORE.

 8 years ago (20-07-2017)

Good place if you like super expensive outdated grandma furniture.  The service is just like any other furniture store.

 7 years ago (11-10-2017)

Good experience overall. But when it came time to utilize the warranty I purchased, attitudes changed. I've had a claim in for almost a year to repair a recliner on my couch and New Deal has been dodging the company that handles the claims. Almost a year of headaches for warranty I purchased ro only find out the parts have been discontinued. Yet they had no reason as to why myself or the claims company weren't told, it just sat on someone's desk till I started calling twice a week. They will sell you the furniture and warranty with a smile but will give no assistance when it is time to fix your furniture. Shop anywhere else and save  yourself the headaches....

 8 years ago (15-11-2016)

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New Deal Furniture Retail Store

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